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Telemarketing Representative

Trevose, PA

Posted: 09/12/2018 Employment Type: Temporary Areas of Expertise: Call Center Job Number: 98795 Pay Rate: $12/hr

A Show Telemarketing Representative is needed in for a temporary position with full-time hours in Trevose, PA!

Our client company is an advertising and marketing company that is a leader in their industry, offering their services to a wide variety of businesses in all kinds of industries. They help their clients grow their business by delivering marketing tools, industry education, advertising opportunities, and hosting networking events for suppliers and distributors.

The Show Telemarketing Representative is responsible for several corporate-related tasks, including network events, making phone calls to customers and potential customers, and other duties required by Management and Marketing. This is a temporary position that offers $12 an hour!

Responsibilities of the Show Telemarketing Representative include:

  • Professionally handling and responding to incoming telephone calls, chats, faxes, and email inquiries.
  • Calling members and prospects to generate pre-registrations for company events.
  • Offering members guidance and recommendations to help them build their business faster and profitably.
  • Handling escalated and complex member issues and reporting recurring issues to management recurring to assist in understanding their root cause and resolution.
  • Recording and updating detailed information, tracking and inquiry notes in the appropriate databases.
  • Updating the EIC database used for selecting and publishing company numbers in alphanumeric sequence.
  • Meeting individual and department productivity, performance, and quality goals.
  • Offering assistance with online registration and explaining the benefits of attending/participating in various corporate events, shows, and activities. 
  • Communicating valuable member feedback to management, including Sales, Product, EIT, and Marketing departments.
  • Attending trade shows and other events to provide sales and services support on an as needed basis.
  • Participating in training sessions, workshops, and meetings to learn about products, services, releases and technical support issues.
  • Cross-training to learn other Member Services functions, as in Member Support-customer service, Product Support and providing assistance to your co-workers as requested by management. 
  • Performing other duties as assigned.

Perks of Working with our Client Company:

Our client company is grateful for all their employees’ hard work and shows their thanks by offering permanent employees and their families a benefits package that includes:

  • Health, Dental, and Vision insurance
  • Life and Disability insurance
  • 401K plan with Company match
  • Paid Time Off and Paid Holidays
  • Wellness program (including an on-site gym!)
  • On-site Daycare
  • Casual Dress
  • Tuition Reimbursement

Requirements:

  • High School/GED equivalent
  • Proven ability to complete accurate data entry
  • Minimum typing speed of 35 WPM
  • Minimum one year of call center experience
  • Excellent customer service skills and a personable, professional phone presence
  • Can navigate MS Word, Excel, Outlook, and internet browsers

Victoria Schmidt

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