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Quality Control Specialist

Wilmington, DE

Posted: 09/13/2018 Employment Type: Temporary Areas of Expertise: Mortgage Job Number: 98802 Pay Rate: $20/hr

A Quality Control Specialist is currently needed for a position in Wilmington, DE!

Our client company is the largest banking company of its kind in the Delaware region. They provide a number of comprehensive financial services, including commercial banking, retail banking and cash management, to various kinds of customers! 

The Quality Control Specialist is responsible for maintaining the highest quality standards throughout Residential Mortgage and Consumer new loan/modifications processes. This temporary position offers full-time hours at $20 an hour!

Responsibilities of the Quality Control Specialist include:

  • Identifying and tracking missing documentation.
  • Performing post-closing documentation and system review of all new mortgage and consumer loans and lines ensuring compliance with bank policy, government regulations and investor guidelines.
  • Tracking and following up on all critical documents or errors and omissions, taking action when necessary.
  • Maintaining a historical database of findings and will report trends and exceptions to management.
  • Reporting all documentation exceptions to appropriate management.
  • Preparing collateral securing bank loans for timely and accurate recordation ensuring the bank’s security interest is perfected.
  • Handling paid processing including the release of collateral.
  • Answering customer inquiries and resolving routine and complex problems.
  • Maintaining legal documents and other classified records according to an established filing system while researching and investigating information contained in files.
  • Previewing daily exception reports and resolve items by preparing ad hoc reports as required for review based on specific data, products or features.
  • Working full-time hours (Monday through Friday from 8:00am to 5:00pm).

Perks of Working with Our Client Company:

Our client company enriches the lives of their employees by hosting company social events and outings, giving employee discounts, offering job training and an apprentice training, and even being pet friendly! They also offer numerous benefits for full-time employees, such as:

  • Health Insurance
  • Flexible Spending Account and Health Savings Account
  • Mental Health Care
  • Dental and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan and 401K
  • And more!



  • High school diploma/GED
  • Practical knowledge of commonly used concepts, practices, and procedures within a loan servicing environment for consumer, commercial and mortgage loans including accounting principles, general ledger, loan review and collateral recoding standards
  • Experience with loan servicing systems required.
  • Minimum of 2 years of experience in a high-volume loan servicing environment
  • Strong knowledge of all bank products and services
  • Proficient computer skills with fluency in Word, Excel, and PowerPoint
  • Excellent oral and written communications skills
  • Excellent customer service, interpersonal, and public speaking skills
  • Flexible and adaptable to business needs
  • Keeps cool under pressure and thrives in a busy environment
  • Solid analytical, memorizing, prioritizing, and problem-solving skills
  • Superior mathematical skills

Aliha Walker

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