Contemporary Staffing Solutions is currently recruiting Policy Service Representatives for Contract to Hire positions in Wayne, PA.
The ideal candidate should be an organized strong multi-tasker, who has strong interpersonal skills. They should handle high stress situations with ease, and have a strong attention to detail. They should have a Bachelor's Degree, and have excellent PC skills. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.
Responsibilities of the Policy Services Representative:
Responsible for policy issuance of non-premium bearing transactions across the Policy Services Team.
Achieve turnaround requirements, production requirements, and meeting quality expectations.
Cross-train on at least one horizontal skill within the Contact Center and Prep Department.
Provide continued support to external and internal customers.
Requirements of the Policy Services Representative:
High School Diploma, College Degree desired
Experience in providing excellent customer service either on the front-line or in the back office
Strong interpersonal skills, ability to communicate effectively with all levels of customers
Demonstrated team behavior, personal and team accountability
Ability to multi-task, prioritize tasks, and ensure assignments are delivered on time
Strong problem solving, analytical and presentation capabilities
Excellent PC skills using Word, Excel, and Microsoft Office Preferred