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Phone Representative

Cherry Hill , NJ 08002 | Longterm Contract

Post Date: 01/29/2018 Areas of Expertise: Call Center Pay Rate: $16 - 17.50

Contemporary Staffing Solutions is currently recruiting for a Phone Representative for a Contract role in Cherry Hill, NJ.

The ideal candidate would have 2-3+ years customer service experience. Candidates who possess previous call center experience are highly preferred. A strong candidate would have excellent communication skills and previous call center experience. The ideal candidate should have problem solving skills and ability to work in a high volume, fast paced environment.

Schedule: Monday-Friday, 8:30a-5p for an 8hr shift. 

Responsibilities of the Phone Representative:

  • Spend 85% of the day answering customer and dealer calls concerning questions and issues
  • Complete required paperwork based on the nature of call
  • Provide excellent customer service
  • Escalate issues to manager
  • Perform administrative duties

Requirements of the Phone Representative :

  • HS Diploma; required
  • 2-3+ years customer service experience
  • Working knowledge of Microsoft and Excel
  • Previous call center experience is preferred
  • Must possess excellent communication skills
  • Must have problem solving skills
  • Must be able to work in a high volume, fast paced environment

Melissa Dickerson

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