Contemporary Staffing Solutions is currently recruiting for a Phone Representative for a Contract role in Cherry Hill, NJ.
The ideal candidate would have 2-3+ years customer service experience. Candidates who possess previous call center experience are highly preferred. A strong candidate would have excellent communication skills and previous call center experience. The ideal candidate should have problem solving skills and ability to work in a high volume, fast paced environment.
Schedule: Monday-Friday, 8:30a-5p for an 8hr shift.
Responsibilities of the Phone Representative:
Spend 85% of the day answering customer and dealer calls concerning questions and issues
Complete required paperwork based on the nature of call
Provide excellent customer service
Escalate issues to manager
Perform administrative duties
Requirements of the Phone Representative :
HS Diploma; required
2-3+ years customer service experience
Working knowledge of Microsoft and Excel
Previous call center experience is preferred
Must possess excellent communication skills
Must have problem solving skills
Must be able to work in a high volume, fast paced environment