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Patient Services Representative

Voorhees, NJ | Temp to Hire

Post Date: 03/28/2018 Areas of Expertise: Office Positions Pay Rate: $14

Contemporary Staffing Solutions is currently seeking a Patient Services Representative for a full-time Patient Services Representative in West Berlin, NJ.

The duties of the PSR include but are not limited to the following functions:

  • Answering phone calls in the Phone Unit which include scheduling, rescheduling, and cancellations.
  • Acknowledge patients arrival in a timely and pleasant manner.
  • Distributes and updates HIPAA paperwork each visit and obtain proper signature through EMR.
  • Collects co-pays.
  • Informs patients of outstanding balances and requests payment.
  • Assists in answering office telephones, takes accurate messages, schedules appointments, or any other patient request.
  • If precertification is required for the office procedure or radiology procedure ensures the precertification is obtained.
  • Balances all monies collected against the office/procedure visit.
  • Coordinates patient flow with clinical staff.
  • Schedules follow up appointments.
  • Becomes knowledgeable about satellite offices.
  • Gains a working knowledge of Urology terms.
  • Other duties as assigned.


Job Requirements:
• High school diploma or general education degree (GED).
• Medical Assistant preferred
• Candidate must have excellent customer service skills.

Alyssa Kennedy

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