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Inbound Call Center Agent

King of Prussia, PA 19406 | Contract to Hire

Post Date: 04/05/2018 Areas of Expertise: Call Center Pay Rate: $14.00 - $14.50

**7 days a week with two days off

**Full time, 40 hours per week

  • 11:00am to 7:30pm
  • 11:30am to 8:00pm
  • 1:30pm to 9:00pm
  • 3:30pm to 12:00am

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Perks:

  • Free fruit daily in kitchen
  • Bagels on Friday
  • Fun holiday celebrations
  • “WOW Wall Recognition” in call center
  • Temporary to permanent position after 3 months - once permanent increase in pay rate, PTO, and full benefits offered

Victoria Schmidt

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