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Customer Service Specialist

Camden, NJ 08103 | Contract

Post Date: 06/05/2018 Areas of Expertise: Call Center Pay Rate: $18/hr

Contemporary Staffing Solutions is currently recruiting for an Customer Service Specialist for a Contract role in Camden, NJ.

The ideal candidate would have 5+ years call center experience and be extremely customer service oriented.  A strong candidate would have excellent communication skills, both written and verbal, and be able to work in a high volume, fast paced environment.  This candidate would have strong computer skills and the ability to multi-task, remain organized, and detail oriented. 

Schedule: 8:30-5:00 PM, 10:30-7:00 PM, or 11:30-8:00 PM (Mondays through Fridays); Saturdays 9:00-3:30 PM

Responsibilities of the Customer Service Specialist:

  • Provides service and support to retail customers
  • Contacts customers, distributors, and regional personnel
  • Works to resolve issues that benefit the customer and the company. 
  • Responds to general consumer inquiries
  • Performs other duties as assigned

Requirements of the Customer Service Specialist:

  • HS Diploma; required, Bachelor's Degree; preferred
  • 5+ years call center experience
  • Must be extremely customer service oriented
  • Must have a high attention to detail and organizational skills
  • Must have excellent communication skills, written and verbal
  • Must be able to work in a high volume, fast paced environment

Bianca Gonzalez

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