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Customer Service Representative

Kalispell, MT 59901 | Temporary

Post Date: 06/07/2018 Areas of Expertise: Office Positions Pay Rate: $13/hour

Contemporary Staffing Solutions is currently seeking several Customer Service Representatives for temporary positions in Kalispell, MT.

Responsibilities of the Customer Service Representative :

 

  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

Requirements of the Customer Service Representative:

  • 1-2 years of proven customer support experience

  • Strong phone contact handling skills and active listening

  • Excellent communication and presentation skills

  • Ability to multi-task, prioritize and manage time effectively

 

 

Mackenzie Edwards


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