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Customer Service Representative

Greenville, SC 29601 | Contract to Hire

Post Date: 04/11/2018 Areas of Expertise: Call Center Pay Rate: 12-14/hr, depending on experience and shift

Contemporary Staffing Solutions is currently recruiting for an Customer Service Representative for a Contract to Hire role in Greenville, SC.

The ideal candidate would have 1-2+ years retail/hospitality/food service experience.  A strong candidate would have previous customer service experience and be extremely customer service oriented.  This candidate would have strong math skills and analytical ability.  This candidate would have previous data entry experience and be proficient in Microsoft Office suites.  The ideal candidate would have a flexible working schedule.

Responsibilities of the Customer Service Representative:

  • Processing and closing out customer accounts
  • Handling inbound/outbound calls to customers
  • Processes paperwork to ensure accuracy and completeness according to procedures.
  • Escalates inconsistencies to lead or supervisory staff
  • Submits completed work for review and verification.
  • Files completed work
  • Makes routine entries into processing and tracking systems

Requirements of the Banking Specialist:

  • HS Diploma; required, Bachelor's Degree; preferred
  • 1-2+ years retail/food service/hospitality experience is required
  • Previous administrative/clerical experience is strongly preferred
  • Previous data entry experience is strongly preferred
  • Must be customer service oriented
  • Must be proficient in Microsoft Office suites and computer savvy
  • Must be comfortable working in a high volume, fast paced environment

Chanis Brown

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