Contemporary Staffing Solutions is currently recruiting for a Customer Contact Specialist in Philadelphia, Pa. This candidate is responsible for all receiving phone calls and assisting with any inquiries abut their account information.
Responsibilities of the Customer Contact Specialist:
Receive over 100 incoming calls from both internal and external customers.
In depth knowledge about company and services/products offered.
Requirements of the Customer Contact Specialist:
Must have excellent customer service and time management skills.
Banking Customer Service rep experience is highly preferred.
Must be able to work both day time and evening shifts.
Schedule: M-F either 8-5 or 9-6. They have a rotating schedule so our candidates will have to work some weekends. Those hours are 9-3. Schedules come out a month ahead of time.