CSS Tec is currently recruiting a Cloud Server Engineer for a Direct Hire position in West Chester, PA.
Job Description Details
Researching and selecting a cloud server vendor to partner with. Continually finding the right partners/products to provide proper offering to our clients.
Consulting clients on best solutions for moving them into the cloud. Deploying new Cloud based servers and handling the migration of all programs and data from existing servers. Preparing yourself ahead of time by connecting into the systems you’ll be replacing and getting the details of what is needed. Making sure the new system matches the old.
Account management duties as you will be the primary contact for our Cloud based clients. That will involve consulting, quoting and then project management as well as performing the actual work. This is an autonomous position.
Variety of service calls to troubleshoot and fix issues with the Cloud based servers. Variety of calls to add new features/setup.
Showing professional and courteous service while working with colleagues, vendors and customers.
Updating Connectwise in real-time. That would mean creating tickets when you take a call or receive an email. Updating ticket notes with email correspondence. Performing time entry at by the end of the day. Entering all new configuration information learned. Enter new Knowledge base entries when appropriate.