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Claims Representative

Wayne, PA | Temp to Hire

Post Date: 08/09/2018 Job ID: 98368 Areas of Expertise: Call Center Pay Rate: $15/hr

A Claims Representative is needed in Wayne, PA!

Our client company provides a wide variety of specialty insurance services to customers, from equipment insurance to data and cyber risk insurance. They are dedicated to keeping their customers on top of the latest risks in the modern world, doing so by providing services and over 1,000 technical experts across the world.

The Claims Representative perform a broad range of claims support activities in the office, including documenting claims, failing claims, and helping customers with their claims. While the position is temporary, it has the possibility of becoming permanent for an extraordinary employee!

Responsibilities of the Claims Representative include:

  • Communicating with customers over the phone and in writing.
  • Helping with claim investigations/fact development.
  • Documenting claim files.
  • Completing all claim file activities.
  • Inputting data into claim systems.
  • Retrieving and reviewing insurance contract language.
  • Calculating and recommending loss settlements.
  • Consistently delivering exceptional customer experience to clients, customers, and business partners. 
  • Adhering to Claims Department Standards while maintaining an appropriate volume of work product.

Perks of Working with Our Client Company:

Our client offers several benefits to their dedicated, permanent employees, including:

  • Health Insurance
  • Vacation & Paid Time Off
  • Volunteer Time
  • 401K plan
  • Bonus opportunities
  • And more!


  • College Degree (ideally in Engineering or Business with completion of insurance course work) or high school diploma with equivalent work experience
  • Minimum one year of general insurance experience or Customer Service support roles
  • Previous work experience in property claims operations 
  • Working knowledge of mechanical and electrical equipment and systems
  • Working knowledge of computers and electronic devices
  • Good working knowledge of PC’s including Windows environment
  • Strong verbal, written, and interpersonal skills
  • Able to handle high volume of work
  • Good organizational skills and able to multi-task 
  • Self-motivated, energetic, and able to function effectively in a team environment

Victoria Schmidt

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