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Call Center Rep (temp)

Langhorne, PA | Temporary

Post Date: 02/07/2018 Areas of Expertise: Call Center Pay Rate: $12/hour
  • Provide customer support through technical competence and effective communication skills.
  • Provide “best in class” customer experience on every customer interaction.
  • Troubleshoot the customer’s problems using the tools provided and troubleshooting knowledge.
  • Utilize superior multitasking and communication skills to simultaneously employ numerous resources to research and resolve customer issues in a timely manner.
  • Able to identify and escalate customer issues with empathy.
  • Maintain proper soft skills.


  • Demonstrate clear written communication skills defined as the ability to clearly document symptoms, troubleshooting steps, and compose professionally written emails/escalations while typing at least 35 words per minute.
  • Demonstrate clear verbal communication skills-defined as the ability to speak clear English and educate and guide customers, of all technical skill levels, through support interfaces and troubleshooting processes.
  • MUST be able to work evenings and weekends as needed

Nicole Alexopoulos
Staffing Specialist

Nicole places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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