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Call Center Rep (seasonal)

Morrisville, PA | Temporary

Post Date: 02/02/2018 Areas of Expertise: Call Center Pay Rate: $12/hour

Contemporary Staffing Solutions is partnering with a third-party call center in Langhorne, PA that is seeking Temp Call Center Agents to join their growing team in a corporate office environment! As part of this team, you will handle customer service/technical support calls, emails, and chat discussions. You will be responsible for utilizing available tools to provide single call resolution and provide a “best in class” customer experience.

Note: This location is not public transit accessible

  • Provide customer support through technical competence and effective communication skills.
  • Provide “best in class” customer experience on every customer interaction.
  • Troubleshoot the customer’s problems using the tools provided and troubleshooting knowledge.
  • Utilize superior multitasking and communication skills to simultaneously employ numerous resources to research and resolve customer issues in a timely manner.
  • Able to identify and escalate customer issues with empathy.
  • Maintain proper soft skills.

 

 

  • A passion for major league baseball games  
  • Strong customer service skills
  • Professional written communication skills
  • Technical knowledge to be able to toggle through different software programs  
  • Good analytical and problem-solving skills

Nicole Alexopoulos
Staffing Specialist

Nicole places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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