Contemporary Staffing Solutions is currently recruiting for a Call Center Agent for a 60 Day Contract to Hire role in Cherry Hill, NJ.
The ideal candidate would have 2-3+ years customer service experience. Candidates who possess previous call center experience are highly preferred. A strong candidate would have excellent communication skills, previous call center experience, and thick skin. The ideal candidate should have strong negotiation skills and ability to work in a high volume, fast paced environment.
Schedule: Must be available Monday-Saturday, 8a-9p for an 8hr shift. Will have Sunday and 1 day off during the week.
Responsibilities of the Call Center Agent: •Updating records of debtors •Tracking down debtors •Contacting debtors via telephone or letter •Listening carefully to the situations and issues related to debtors •Negotiating payment plans •Performing administrative duties •Preparing debtor statements
Requirements of the Call Center Agent: •HS Diploma; required •2-3+ years customer service experience •Previous call center experience is preferred •Must possess excellent communication skills •Must have strong negotiation skills •Must be able to work in a high volume, fast paced environment