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Technical Account Manager

Media, PA 08054 | Direct Hire

Post Date: 07/11/2018 Job ID: 5597 Areas of Expertise: Internal Positions at CSS

Technical Account Manager

Contemporary Staffing Solutions is currently recruiting for a Technical Account Manager position in Media, PA!

CSS has been partnering with businesses since 1994, and we have been helping clients achieve their staffing goals ever since. We have a solid reputation in the staffing industry and a pipeline of quality candidates who are ready for their next great career move!

You will be responsible for cold calling, setting client meetings, creating and presenting proposals, landing accounts, and providing ongoing client support to ensure the development of solid, long-term client relationships.  You will be working in a lively, team environment that is hardworking, customer-driven, and features uncapped commission!

Perks of Working with CSS:

  • We offer a fun, upbeat work environment that recognizes and rewards the hard work of its employees. We also feature a comfortable, casual dress code, company Happy Hours and Team Building Events, and an Office Lounge/Kitchen that has free coffee and snacks. We also offer benefits to our employees including:
    • Medical, Dental, and Vision
    • Uncapped Commission
    • 401K
    • Travel allowances
    • Employee Engagement Committee
    • And more!

Responsibilities of the Technical Account Manager include:

  • Developing relationships with both new and existing clients
  • Generating / closing job orders
  • Assisting the Recruiting Team in the identification of prospective contractors
  • Learning information technology projects/staffing needs, current rates for Information Technology services, and how to complete sales projections
  • Learning “What We Sell” (service lines) and UBCs (Unique Buying Criteria)
  • Accountability
  • Meeting the annual sales quota and goals that you set with your manager
  • Setting monthly goals to best help the company succeed, which focuses on skills, activities, and financial projections
  • Collections (assist accounts receivables when required)
  • ATS maintenance (Company’s sales and accounting CRM)
  • Management of on-site employees as required
  • Calculating and ensuring acceptable margins on deals you close
  • Documenting Interview / Hire Ratios
  • Working as a member of a team
  • Maintaining Quality Assurance (Ensure Team Quality)
  • Developing contacts in local networking organizations
  • Learning company sales methods
  • Mentoring of other employees as needed

Requirements of the Technical Account Manager:

  • Bachelor’s Degree
  • Prior sales experience, ideally selling professional services of some type
  • Thrive working in a high pressure, fast-paced, metrics driven environment
  • Superior communication (both oral and written), organizational and presentation skills
  • Strong relationship-building, follow-up, and interpersonal skills
  • Consistent track record of success

Jeffrey Boyle
Corporate Recruiter

As the Corporate Recruiter, Jeff manages our internal recruitment process here at Contemporary Staffing Solutions. Joining CSS in early 2018 with a strong background in recruitment, sales, and management, he is now instrumental in helping us identify our next great Recruiters, Account Executives, and leaders! Could you be the next one? Fun Fact: Jeff is an avid brewer, specializing in brewing Belgian and German style beers!

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