Contemporary Staffing Solutions is currently recruiting 1st Party Collections Representatives for Contract to Hire positions in Cherry Hill, NJ
The ideal candidate would have 1-2+ years in collections and/or call center. A strong candidate would have previous collections experience or banking experience. This candidate should have strong attention to detail, organizational skills, and be able to work in a high volume, fast paced environment.
Responsibilities of the 1st Party Collections Representative:
Assist consumers via telephone in the resolution of financial obligations through account maintenance according to both client and company expectations.
Maintain monthly performance and quality standards as defined by the clients
Perform other related duties as assigned by Management
Requirements of the 1st Party Collections Representative:
High School diploma or equivalent
Bilingual is a plus
Previous collections experience preferred
Proficient in data entry, multitasking and computer navigation
Excellent communication skills, with the ability to negotiate
Ability to calculate figures such as interest rate and percentage