<![CDATA[Contemporary Staffing: jobboards]]> http://JOBS.CONTEMPORARYSTAFFING.COM/ en-us <![CDATA[Program Manager]]> CSS Tec is currently recruiting a Program Manager for a Contract to Hire position in Horsham, PA.

  I am seeking a Program Manager in Horsham, PA!!!! This is with a FANTASTIC Healthcare software company looking to add a talented Program Manager with a “GET IT DONE” attitude.  The client is looking for someone who wants to go full time with a company after 6 months.  All the details are listed below.  If interested, please attach the latest version of your resume along with your target hourly rate.   I hope to connect soon!

**Our ideal candidates would have project experience delivering software products to external clients.**

We are looking for a strong program manager that has experience leading very large application development projects. These projects can range from 6 weeks to 6 months in nature. The Program manager ensure master plans and schedules are followed, developing solutions to program challenges, and directing others for successful completion of project on time and on budget. The ideal candidate will have experience working for a company that delivers software to external clients.

Requirements of the Program Manager:

  • 3-5 years of Program Management running several programs
  • Very strong experience spearheading multimillion dollar software projects
  • Very strong communication skills
  • Experience delivering a software product to external clients
  • Must have experience running application development projects
  • Strong experience leading and mentoring project managers and holding them accountable to their deliverables
  • Ability to travel as needed
  • Deadline driven
  • A "get things done" attitude! 

Client

As medical offices, dental practices and hospitals shift to a paperless platform, our client builds applications that streamlines. They are dedicated to improving patient care and reducing healthcare costs by providing innovative and award-winning technology systems and services as well as the highest standard of client satisfaction. Their success has been built upon nearly 40 years pioneering the field of health information technology, and they are honored to have been recognized by numerous third-parties along the way. They have been ranked on Forbes list of America’s 100 Best Small Companies for 12 consecutive years, and, for the past three, garnered a prestigious spot on its list of America’s Fastest-growing Tech Companies alongside leading, Silicon Valley tech giants.

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Wed, 18 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin

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<![CDATA[College Recruiter]]> Actively recruits for assigned positions by creating and cultivating relationships with colleges and universities.

Responsibilities of the College Recruiter:

  • Recruits qualified applicants on campuses for employment.
  • Places advertisements, attends job fairs, and performs other related duties.
  • Interviews, tests, and refers candidates to the appropriate employment position.
  • May be involved in writing and placing advertising for open positions in publications; online and print.
  • Sources, screens and interviews applicants to obtain information on work history, training, education, and job skills for open positions; may utilize ATS.
  • Arranges for interviews and provide travel arrangements as necessary.
  • Establishes and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.
  • Advises managers and employees on staffing policies and procedures.
  • May require a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of tasks.
  • A certain degree of creativity and latitude is expected. Typically reports to a manager.
  • Cultivates a relationship with Key colleges local to our main sites to get top college talent
  • Travel is up to 50%

Requirements of the College Recruiter:

  • Bachelor’s Degree from a Four (4) year College or University; or one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience.
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Tue, 17 Oct 2017 00:00:00 EDT 1
<![CDATA[Customer Care Representative]]> The Customer Care Representative interprets provisions of existing policies, provides information to Agents, Policyholders, Employees and Claimants via telephone communication regarding policy coverage, premiums, status and current company procedures.

Responsibilities of the Customer Care Representative:

  • Handles customer complaints and inquiries in a timely and courteous manner.
  • Provides information on in-force products to Agents, Policyholders and Employees.
  • Communicates contract language in terms callers will understand.
  • Resolves with customers a wide variety of problems.
  • Provides clear and concise information on problems that require research beyond which can be handled by a Representative.
  • Maintains a log of incoming calls from customers and field personnel.
  • Follows through to ensure that problems and requests are handled satisfactorily.
  • Follows up on telephone inquiries.
  • Communicates with Policyholders and Agents on policy changes.
  • Completes specific projects relating to policies.
  • Assists other departments in handling customer service problems.
  • Understand the process for address and correspondent changes.
  • Ability to discuss electronic billing and provide information on how to download a free upgrade or enroll online.
  • Provide assistance with questions.

 Requirements of the Customer Care Representative

  • High School Diploma, or equivalent, required. Relevant Associates Degree highly preferred.
  • Bilingual (English/Spanish) strongly preferred
  • Minimum of 5 years relevant experience in high volume service environment.
  • Must have knowledge of Group Administration, Individual Administration and be familiar with basic claim processing.
  • Excellent judgment and problem solving skills.
  • Excellent telephone etiquette, excellent communication skills and handle customer complaints and problems in a timely and courteous manner.
  • Must be able to interpret Group and Annuity insurance contracts.
  • Strong follow through and organizational skills.
  • Adaptable to a quick pace with highly developed time management skills.
  • Self-motivated.
  • Possess strong people skills and highly service oriented.
  • Must be able to handle irate callers with skill.
  • Must work well in a multi-task, team-focused environment.
  • Personal Computer knowledge and Windows and Excel.

 

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Tue, 17 Oct 2017 00:00:00 EDT 1
<![CDATA[Human Resources Coordinator ]]> The Human Resources Coordinator will undertake a variety of HR administrative duties. You will facilitate daily HR functions like keeping track of employee records and supporting the interview process. This role also involves performing tasks with a focus to grow our company’s talent pipeline and improve our sourcing tactics.

The coordinator will need to have a broad knowledge of Human Resources as well as general administrative responsibilities. They will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. To succeed in this role, the coordinator should be familiar using HR software and tools.

Responsibilities of the HR Coordinator:

  • Respond to internal and external HR related inquiries or requests and provide assistance
  • Redirect HR related calls or distribute correspondence to the appropriate person of the team
  • Liaise with other departments or functions (payroll, benefits etc.)
  • Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.
  • Assist supervisors in performance management procedures
  • Schedule meetings, interviews, HR events etc. and maintain the team’s agenda
  • Coordinate training sessions and seminars
  • Perform orientations, on boarding and update records with new hires
  • Produce and submit reports on general HR activity
  • Assist in HR projects, like collection of employee feedback
  • Support other functions as assigned

Requirements of the HR Coordinator:

  • Proven experience as an HR coordinator or relevant human resources/administrative position
  • Experience in Human Resources of Recruitment preferred
  • Knowledge of human resources processes and best practices
  • Strong ability in using MS Office (MS Excel and MS Powerpoint, in particular)
  • Experience with HR databases and HRIS systems
  • Ability to work with ATS software
  • In-depth understanding of sourcing tools, like resume databases and online communities
  • Familiarity with social media recruiting
  • Outstanding communication and interpersonal skills
  • Ability to handle data with confidentiality
  • Good organizational and time management skills
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Tue, 17 Oct 2017 00:00:00 EDT 1
<![CDATA[Professional Staffing Group Director]]> Contemporary Staffing Solutions is currently recruiting a Professional Staffing Group Director a Direct Hire position in Mount Laurel, NJ.

CSS PSG Director will direct and oversees the PSG’s goals and expectations for the Staffing and Sales teams within six offices.

Direct the PSG teams with excellent leadership, training and communication skills. Possess Strong success in Sales and Recruitment with proven consistent processes. Display prioritization management abilities to continue to drive growth into the future while developing an Accountable and Fun Culture.

Establishes overall direction, strategic initiatives and accountability for identifying deficits, creating solutions, providing training and implementing successful strategies to meet/exceed goals and expectations. Create an effective staff to assist in achieving the group’s financial/operational goals.

Responsibilities of the PSG Director:

Order Coverage

  • Ensure daily accountability and transparency around the following key performance indicators and communicate through the Sales and Branch Managers:
  • Ensure open order meetings are goal oriented and staff is being held to goals
  • Assigning open orders daily and measuring results regarding sourced, screened, submitted and scheduled for assigned open orders.
  • Daily pipelines expectations for niches and (most placable candidate) MPC’s with accountability
  • Drive measurable order coverage based on ratio’s, internal interview to submittal, submittal to client interview, client interview to hire. Measure these ratios weekly driven by Sales Manager and Branch Manager’s to their team and by Director to each office
  • Drive a sales culture where “account breaker” orders are just as desirable, if not more, than the existing, consistent orders – incentivize differently on account breaker fills?
  • Prioritize orders that are in our niche and have fully executed contracts; make appropriate exceptions to the rule surrounding “opportunities” and potentially “real” job orders. Assigning open orders daily and measuring results regarding sourced, screened, submitted and scheduled for assigned open orders

Client Accountability

  • Ensure daily accountability and transparency around the following key performance indicators and communicate through the Sales Manager and Branch Managers and actively participate in getting to know clients

Recruiter Development

  • Drive a strong MPC plan for existing clients and prospects
  • Coach and develop Managers to productively talk and build relationships with clients
  • Advise Sales Manager & Branch Manager on how to train and coach recruiters
  • Driving a sales minded Recruitment Team – increasing leads, identifying quantifiable selling points for every candidate, understanding differentiators when submitting candidates, etc.

Branch Manager Development

  • Continue to hire successful employees that will emanate CSS culture
  • Culture Driving plan: Train, develop and coach direct reports/employees to ensure success is consistent with CSS culture for all locations
  • 1on1’s standardization & career development
  • Sales coaching – teaching a “sales mind” – how to communicate with customers and upsell consistently. Relationship building with customers – more than a transaction

Sales Team Expectations

  • Daily pipelines expectations for niches and (most placable candidate) MPC’s with accountability
  • Coordinate 1on1 meetings with the Sales Manager, on a weekly or bi-weekly schedule to increase communication with operations team and Account Executives. Ensure goals are clear within PSG group and critical clients are being prioritized
  • Drive the account management program to ensure that billing clients are receiving the highest level of attention and service and upsell /cross sell to all internal Managers
  • Understand the cross-selling environment and grow the communication and expectations. Review compensation in this area for increased effectiveness
  • Develop, train and set expectations with the Sales Manager to develop senior account managers and develop junior account mangers
  • Continue to prioritize pipelining for new account executives

Requirements of the PSG Director:

  • Demonstrated ability to effectively prioritize work assignments while managing multiple priorities
  • Excellent verbal and written communication skills
  • Proven ability to effectively interact with all levels of individuals i.e., customers and employees
  • Proven customer service skills
  • Proven self-starter and team leader
  • Ability to travel 80% of time
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Mon, 16 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin

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<![CDATA[Junior Developer]]> CSS Tec is currently recruiting a Junior Developer for a Direct Hire position in King of Prussia, PA.

They use Scala with Play framework.  They don’t need someone with Scala experience but someone who has done development and has a willingness to learn Scala.  Need to be able to work both front end and back end, true full stack development.  The ability to learn and absorb new technologies is crucial for this role!

Responsibilities of the Junior Developer:

  • Develop, test, deploy code
  • Debug/maintain existing functionality
  • Assist defining requirements/scope
  • Additional duties as assigned

Requirements of the Junior Developer:

  • Minimum 3 years of experience
  • Scala- not a MUST have but must be open to learning Scala
  • SQL
  • Javascript
  • Playframework
  • Knowledge of REST/Api design
  • Familiarity with build, deploy, and monitoring tools and processes
  • Ability and willingness to learn new technologies/frameworks
  • Excellent communication skills
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Wed, 11 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin

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<![CDATA[Receptionist]]> Contemporary Staffing Solutions is currently recruiting a Receptionist for a Contract position in Boston, MA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Receptionist:

  • Answer the phone in a timely manner and direct calls appropriately
  • Assist branch manager with client notes and day-to-day tasks
  • Greet visitors
  • General clerical duties
  • Prepare outgoing mail and distribute incoming mail
  • Schedule appointments for internal coworkers

Requirements of the Receptionist:

  • 4 year degree or equivalent experience
  • Excellent customer service skills, excellent problem-solving skills, and outstanding telephone personality
  • Possess a positive attitude
  • Friendly and polite
  • Excellent communication skills – both written and verbal
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong documentation skills
  • Strong attention to detail
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Fri, 06 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Alyssa

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<![CDATA[Business Analyst]]> Contemporary Staffing Solutions is currently recruiting a Business Analyst for a Contract position in Newtown Square, PA.

The ideal candidate should be an analytical leader to help develop and manage activities that will ultimately enhance the customer experience and retention. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow. This self-starter and innovative thinker will compile and analyze large amounts of data, while strategically identifying new practices to improve current processes.

Responsibilities of the Business Analyst:

  • Collaborate with leaders of several departments to create strategies for projects
  • Improve customer loyalty program and implement new advances
  • Supervise and advance KPIs (customer retention and customer lifetime value)
  • Report on metrics, measures, and sources of feedback
  • Handle EOM closing cancellations analysts
  • Understanding customer touchpoints
  • Construct predictive models
  • Regulate route causes and action planning

Requirements of the Business Analyst:

  • Four year degree is a must
  • Four plus years with data analytics, customer engagement, or similar experience (hands-on experience, Data Analytics is a MUST)
  • Well versed with Microsoft Excel, Access, and PowerPoint
  • Ability to work independently
  • Multi-tasker and proven leader
  • Strong written and verbal communication skills
  • Excellent judgement
  • Root Cause analysis and Customer Experience preferred
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Fri, 06 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Nicole

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<![CDATA[Salesforce Data Architect]]> CSS Tec is currently recruiting a Salesforce Data Architect for a Contract to Hire position. Base offices in Wayne, PA. and New York, NY (60% remote).

As a SF Data Architect, you’ll be responsible for designing and building the integration between Salesforce and other applications. You will be expected to recommend the best integration approach based on the client’s requirements, constraints, and architecture. There is 25% travel required, going to client sites in the Mid-Atlantic Region (client paid expenses).

Responsibilities of the Salesforce Data Architect:

  • Determining the detailed data integration design
  • Providing effort estimates for data integration work
  • Documenting and maintaining essential documentation: data integration technical design, data mappings, and administrative run book
  • Installing required software for setting up the integration environment
  • Building the overall data integration solution using different ETL tools
  • Addressing issues during QA and UAT
  • Migrating data from different data sources into Salesforce for the initial application rollout
  • Deploying the overall solution in different environments.

Requirements of the Salesforce Data Architect:

  • Excellent verbal and written communication skills
  • Experience in data integration design and development, particularly with Salesforce.
  • 8+ years of experience in data integration design and development
  • 3+ years of integration with Salesforce
  • An extensive understanding of different ETL Tools (e.g. Informatica, SSIS, Cast Iron, Boomi, etc.)
  • Excellent knowledge of one or more database platforms such as Oracle, DB2, SQL Server, Sybase
  • Experience with other CRM software (Oracle, SalesLogix, Dynamics, etc.) 
  • Need SSIS experience
  • The ability to rapidly learn and take advantage of new concepts, business models, and technologies
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Thu, 05 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin


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<![CDATA[Network Engineer]]> Position Description:

  • Work with clients remotely on system issues and troubleshooting in a service desk environment
  • Be part of a cloud computing team who multi-tasks effectively and organizes service requests according to priority and maintains information in case management system
  • Collaborate with other Systems Engineers on technical solutions
  • Integrate with an established and experienced service desk support team
  • Flexible schedule to accommodate shared 24x7 on-call coverage
  • Configuration of Cisco firewalls (ASA),  switches, and routers
  • Configuration and troubleshooting of ACLs, VLANs, NAT/PAT, site-to-site and client VPNs, trunking, communication circuits, and routing
  • Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
  • Integration of the network to various devices in data centers (SANs, hypervisor hosts, physical servers, load balancers, etc.)

Education/Certification:

  • Must have 3+ years’ experience working in the IT industry
  • Possess college degree or equivalent technical experience
  • CCNA certification or equivalent preferred

Platform Experience Desired:

  • Working knowledge of wireless networking concepts
  • Strong knowledge of multiple network topologies, protocols, and media including switching, static/dynamic routing (EIGRP, OSPF, BGP), VLANs, Ethernet, MPLS, DHCP, DNS, HTTP, firewall, DMZ, VPN, and IDS are skill requirements.
  • Understanding and configuration of security intrusion concepts and all layers of the OSI model
  • Monitor network performance and troubleshoot problem areas as needed.
  • Work well with other members of the team and our customers.
  • Strong analytical and problem-solving ability to effectively prioritize and execute tasks.
  • Good written, oral and interpersonal communication skills.
  • Highly self-motivated and directed with keen attention to details.
  • Ability to work both independently and in a collaborative team environment.
  • Basic Cisco Unified Communications capabilities surrounding  Move / Add / Change to common voice equipment and software
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Wed, 04 Oct 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin

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<![CDATA[Senior Business Planning Analyst]]> Contemporary Staffing Solutions is looking for a full time Senior Business Planning Analyst for a full time role in West Palm Beach, FL.  If you have 5-10 years of business planning or financial analysis experience and have at least 3 years of management experience, please read on.

The Senior Business Planning Analyst (SBPA) supports business unit management and the corporate service groups through the evaluation of financial reports: income statements, cash flow statements and balance sheets; and determine how a company’s finances will impact business operations. The Senior Business Planning Analyst must be able to present data analysis and interpretation in clear, compelling ways to facilitate decision making by finance and operations personnel. SBPA must also possess the ability to work independently on more complex analytics and offer guidance to Business Planning Analysts as required.

Responsibilities of the Senior Business Planning Analyst:

  • Capable of performing all duties of a Business Planning Analyst
  • Provide leadership, training, and support to Business Planning Analysts on more difficult and complex assignments
  • Prepares feasibility studies for capital investments
  • Assists management with merger and acquisition proforma and analysis
  • Prepares and reviews monthly Business Unit Update package for accuracy and consistency
  • Supports the development of strategic plan, budgets, performance indicators, and target benchmarks
  • Works with operations, management, accounting, and Business Planning Analysts to develop and maintain a 24 month forecast/budget
  • Travel and visit statewide locations to gain first hand understanding of business life cycle
  • Prepare consolidated summary presentations for senior management’s review: including Large Project Reports, monthly financial summary results, employee presentations, forecast report
  • Responsible for communication with Managers, Directors, and Senior Staff members
  • Leads special projects as assigned by Manager, Financial Planning& Analysis
  • Performs all other duties as assigned by Manager, Financial Planning& Analysis
  • This position works will all levels of the Company. The incumbent acts under the guidance of the Manager, Business Planning and works closely with Florida Business Unit Personnel, Accounting and Regulatory Affairs
  • This position may work with outside vendors such as FPSC Auditors and Staff, Company External Auditors, Industry Financial Personnel

Requirements of the Senior Business Planning Analyst:

  • Four year degree in a related business field is required.Five to ten years of business planning or financial analysis experience and three years of supervision experience is required
  • Must be able to communicate in a clear, concise manner
  • Knowledge in the Microsoft Office suite of software, namely: PowerPoint, Excel, and Word
  • Knowledge of the Epicor suite of software
  • Knowledge of Utilities International Financial software
  • Knowledge of Microsoft FRx suite of software
  • Knowledge of Business Objects and related software
  • Knowledge of company tariffs
  • Must have a high level of initiative and be able to be self-directed
  • Must be able to prioritize multiple requests simultaneously
  • Must seek efficiencies in all areas to create overall process improvement
  • Must be able to respond creatively to unique situations
  • Must be able to travel to receive training in relevant fields
  • Must be willing to travel within the state of Florida and occasionally to Delaware
  • Must have a valid Florida Driver’s license

Perks:

  • Growing company
  • Family culture
  • We have placed people here and they are happy working for them!
  • Competitive benefits with 401k match
  • Generous vacation time
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Thu, 28 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Amanda

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<![CDATA[Call Center Representative]]> Contemporary Staffing Solutions is currently recruiting Call Center Representatives for Direct Hire positions in Horsham, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Call Center Representative:

  • Manage a designated shift to ensure all duties and tasks are handled efficiently and effectively. Ensure all daily/weekly shift responsibilities are accomplished by delegating team tasks & deadlines accordingly
  • Provide supervision, coaching, training, and mentoring to all team Coordinators & Senior Coordinators
  • Responsible for the administration of; team payroll, performance reviews, team disciplinary & attendance documentation
  • Provide daily/weekly/monthly communication updates to the designated shift on all department processes & procedures
  • Communicates to Call Center Management, Telecom and/or IT when the call center is experiencing phone issues, freezes, delays, or service interruptions
  • Escalates client-affecting matters to the Call Center Management team as needed
  • Monitors employee breaks to ensure proper phone coverage is available, and that all breaks are taken in accordance with company policy
  • Attends weekly/bi-weekly management meetings, and provides shift/employee feedback to the management team
  • Other duties assigned as needed

Requirements of the Call Center Representative:

  • College degree or equivalent work experience
  • Minimum of 2 years in a call center/client facing setting, with a minimum of 2-4 years proven management/leadership experience required
  • Excellent communication, business writing and organizational skills
  • Strong multi-tasking & decision making skills
  • Superior problem solving & trouble shooting skills, with the ability to work under pressure
  • Proficient computer skills, with the ability to adapt and learn new applications quickly
  • Reliable & flexible, demonstrates a Can-Do Attitude

Perks:

  • StartearningPTO and vacation from day 1
    • 10 paid holidays off
  •  Full medical, dental, and vision benefits from start of working - enrollment is on first day of every month
  • Casual attire daily
  • 401k match
  • Family feel environment, very close knit group of people
  • The call center has a great environment - run a lot of fun contests and there are always lunches and potlucks for employees

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Wed, 27 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Aly

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<![CDATA[Call Center Representative (1st/2nd/3rd shift)]]> Contemporary Staffing Solutions is currently recruiting Call Center Representatives for Contract to Hire positions in Media, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Call Center Representative:

  • Answer incoming calls providing high quality, professional customer service
  • Make outgoing calls to gather information, resolve issues and updates customers
  • Assist and support Pilot stations, cartage agents, and HAD's as needed
  • Track and trace shipments
  • Enter and update shipments as received
  • Manage and respond to emails
  • Enter transit delays when required
  • Resolve customer issues

Requirements of the Call Center Representative:

  • Excellent interpersonal communication skills
  • Working knowledge of office machines/equipment
  • Ability to handle multiple priorities
  • Flexibility to cover for holidays, vacation, sick days, etc.
  • Detail oriented
  • Excellent telephone manner
  • Good math and problem solving skills
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Wed, 27 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Alyssa

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<![CDATA[Liheap Customer Service Representative - Bilingual]]> Contemporary Staffing Solutions is currently recruiting a Liheap CSR Bilingual for a Contract position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Liheap CSR Bilingual:

  • Manage customer inquiries related to products and services
  • Handle billing inquiries and technical services
  • Perform clerical duties
  • Prompt response to email inquiries
  • Generate reports and disperse as needed
  • Achieve a high overall level of customer product satisfaction
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the client and its customers

Requirements of the Liheap CRS Bilingual:

  • High School Diploma or GED required
  • one or more years customer service experience (utility industry preferred)
  • Possess a positive attitude
  • Excellent communication skills – both written and verbal
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong documentation skills
  • Active listener and excellent reading comprehension

Perks:

  • Large utility company
  • Work in multiple locations
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Wed, 27 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Jessica

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<![CDATA[Lead Engineer and Solution Architect]]> CSS Tec is currently recruiting a Lead Engineer and Solution Architect with specific experience in Microsoft technology stack (.Net, C#, SQL) for a Direct Hire position in Philadelphia, PA.

 In this role, you will have multiple responsibilities including solution and software design and architecting, software development, supervising other developers, accountability for code quality, n-tier solutions, and complex system integrations.   You will leverage various frameworks, patterns, and tools.  You will have shared accountability for the quality of the solution and ensure seamless integration and implementations.  You will report to the SVP of Development and Solution Architecture.  You will join a team of world class engineers and developers solving complex problems.

Responsibilities of the Lead Engineer and Solution Architect:

  • Participate in business requirements gathering activities and documenting the requirements, business and system process flows, data flows, system integration definitions, application requirements, interactions and dependencies with components, and conceptual designs
  • Architect and design aspects of the system, producing a technical design document and present/communicate the architecture and software solutions to key stake holders, team members, and developers.  This not only includes the software to be built, but the development tools, core frameworks, off-the-shelf components and services, security mechanisms, user interaction models, workflows, user interfaces, and desired patterns and methodologies to be implemented on the project.
  • Provide input into architecting the hardware environment, services platform, application platform, and database. 
  • Work within the Scrum team to create stories, tasks, estimates
  • Follow, enforce, and contribute to technical standards, coding standards, tools, platforms, and approaches.  Help define and create application frameworks and common libraries for a wide variety of solutions, always seeking to reuse code and core frameworks where possible.
  • Facilitate and conduct code reviews weekly to ensure best demonstrated practices and architecture is proper
  • Work with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
  • Provide expertise and oversight of other developers working on the same projects

Requirements of the Lead Engineer and Solution Architect:

  • At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
  • A minimum of 10 years experience as a Software Developer/Engineer
  • A minimum of 2 years experience in high volume transactional processing environments, preferably financial or payment related
  • Experience supervising and leading other engineers/developers
  • Strong English written and verbal interpersonal communication skills
  • Deep experience with Microsoft technology stack, as well as an understanding of competitive technologies
    • .Net 3.5+, VS 2012+
    • C#, ASP.net, strong object oriented experience
    • Web services; WCF, SOA, RESTful services
    • MVC 3+, Entity Framework, nHibernate, Javascript, jQuery, Knockout, Ajax, LINQ to entity and SQL, JSON, CSS, XML, NUnit, Spring.Net
    • SQL 2008+, Oracle 10+
    • Liquibase, SVN, Tortoise, SCM
    • Mobile experience; Xamarin, Objective C, iOS, Android and Win phone platforms
    • Technically competent in other programming languages, including C, C++, C#, and/or Java considered a plus
  • Strong database design experience
  • Experience developing, designing, and architecting the properly sized solutions for small, medium and  large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
  • Abstract thinking skills and employing experience and knowledge to create innovative solutions
  • Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
  • An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
  • Experience developing Multithreaded services (windows services)
  • Resolve technical problems, disputes, and make tradeoffs as appropriate
  • Manage risk identification and risk mitigation strategies associated with the architecture
  • Ensure the architecture is sustainable, deployable, and secure
  • Experience leading the decisions for the use of various software frameworks, methodologies, libraries, and tools for teams of developers and technical personnel;  Provide examples and prototypes as needed when encouraging and proposing the adoption of new frameworks and tools; understand and plan for evolutionary paths
  • Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, Test Driven Development, Service Oriented Architectures (SOA), Waterfall
  • Experience with standardized model and symbol sets/tools such as UML and OOP
  • Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
  • Experience with accurate project estimating and planning
  • Strong MS Office, Project and Visio skills
  • Occasional travel may be required (U.S. and International)
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Tue, 26 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Kay

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<![CDATA[SQL DBA]]> I am seeking a SQL DBA for a large Food Manufacturer in Cherry Hill, NJ.  Are you seeking new roles?  If so, can you please attach your most recent resume along with your preferred hourly rate?  W2 and C2C rates are acceptable for this role!  I hope to connect soon!

The Database Engineer manages all aspects of databases in the enterprise. Responsibilities includes but are not limited to maintainingSLAuptime for all production-critical databases, management of disaster recovery databases and processes, troubleshooting performance issues, and executing production changes, including conversion of new assets onto the platform, with minimal disruption to the existing environment.  The database administrator is responsible for recommending and executing upgrade paths for production databases.

No supervisory responsibilities, however the person must be willing to serve as mentor on subject matter expertise to other member of the team, as well as willing to learn different technologies as needed.

Responsibilities of the SQL DBA:

  • Ensure all database servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO)
  • Test backups to ensure we can meet the business’ Recovery Time Objectives (RTO)
  • Troubleshoot SQL Server service outages as they occur, including after-hours and weekends
  • Configure SQL Server monitoring utilities to minimize false alarms
  • Respond to SQL Server alerts, remediate and communicate any issues
  • Database Architecture
  • Install and configure new SQL Server databases
  • Participate in the annual DR testing
  • Deploy database change scripts provided by internal employees & third party vendors
  • When performance issues arise, determine the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes
  • Document the company’s database environment
  • Capacity Planning
  • Performance Tuning
  • Database Upgrades
  • Tasks Automation
  • Work as part of the team to create DB. Standards and procedures
  • Participate on an on call rotation as needed
  • Database related project work as required; this often involves attending frequent conference calls

Requirements of the SQL DBA:

  • Bachelor's Degree in computer science/engineering
  • 3 to 5 years of on-call troubleshooting experience
  • Knowledge of SSIS (SQL Server’s ETL tool)
  • Finding Dynamic Management Views queries to answer questions about server-level performance
  • Use of tools to diagnose server reliability and performance issues
  • 3 to 5 years of experience Tuning T-SQL queries to improve performance
  • Microsoft Certification is a plus
  • Familiar with SQL Server 2000, 2005, 2008, 2012, 2014 is a plus
  • Must have demonstrated strong verbal and written communication skills as well as good corporate etiquette
  • Needs to be a technical, detail-oriented individual, able to query and analyze large/complex sets of data who understands the system development lifecycle process
  • Excellent problem management skills
  • Excellent troubleshooting, capacity planning and performance tuning skills
  • Customer oriented focus
  • Excellent organizational skills
  • Able to manage multiple priorities and work under stress
  • Must be a team player
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Tue, 26 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin

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<![CDATA[Senior .NET Developer (Full Stack)]]> CSSTec is currently recruiting a Senior .NET Developer for a Direct Hire position in Kennett Square, PA.

We are seeking a Full Stack Developer to join the growing application development team. As a part of the team, you will be developing innovative, high quality, and robust web applications and micro services.  

Responsibilities of the Senior .NET Developer:

  • Develop cutting-edge financial applications
  • Be a member of an agile scrum team that owns development of a specific product or platform
  • Collaborate with other software engineering teams, design team, quant team, product owners and managers, and business stakeholders
  • Develop software in our technology stack which is constantly evolving but currently includes .NET, ServiceStack, RabbitMQ, SQL Server, ASP.NET MVC, AngularJS, Redis, various Amazon web services, unmanaged C code, Nvidia Cuda, and Python
  • Participate in Quarterly Hack Weeks in which teams and individuals pitch new product concepts and technology improvements similar to a startup weekend

Requirements of the Senior .NET Developer:

  • Bachelor’s Degree in Computer Science, Mathematics, Physics, Engineering, or equivalent practical experience
  • Object-oriented design patterns; languages including C#, C++ or Java; web frameworks like AngularJS; and relational and NoSQL databases
  • Comfort with full stack software development, including computationally intense back-end development and service design, data storage and access models, enterprise level messaging patterns, and modern web development frameworks
  • Proclivity towards refactoring and continuously improving OO code through agile development methods
  • Testing skills including use of inversion of control, mocks, and stubs in unit testing and integration testing frameworks
  • Experience working in an agile scrum environment

Bonus Points:

  • Open source development projects
  • Contributions to the local developer community
  • Advanced degrees in mathematics, computer science, engineering, or sciences
  • R&D experience at the collegiate or professional level
  • Quantitative and modeling skills with an ability to learn techniques in numerical optimization, data mining, simulation, or model calibration
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Tue, 26 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Caitlin

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<![CDATA[Senior Staff Solution Architect | Remote]]> CSS Tec is currently recruiting a Senior Staff Solution Architect  for a Direct Hire position in Palo Alto, CA.

Looking for a Consultant to join our Professional Services team in helping clients transfer their financial plans (budgets, forecasts, variances, reports) to our models. You will work as part of a large delivery team responsible for implementation for tier 1 clients. As a Consultant, you will be a key player in the team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed models, reports and process artifacts and implement the deployment plan.  Additionally, you will provide sales support and Proof of Concepts (POCs) as needed for complex deals.

The successful candidate must work well in a team environment while being a resourceful, independent self-starter able to work effectively with minimal direction. Experience in management consulting is preferred.

Experience with EPM/CPM systems (Hyperion, Cognos, etc.) or financial management applications (HFM, SAP Consolidation) desired.

Responsibilities of the Senior Staff Solution Architect:

  • Consulting with clients on budgeting and planning best practices
  • Working with end users to document the business requirements and create technical solutions based on functional requirements - with attention to detail
  • Implementing budgets, forecasts, and reports within the client's Planning
  • Analyzing financial models and reports (spreadsheet/non-spreadsheet based models)
  • Responding to client support questions and requests via phone and email
  • Interacting with our product development team to troubleshoot client problems and resolve client questions
  • Working with our sales team to provide POCs and sales support with complex deals
  • Reviewing client product features requests with product management and development
  • Be part of a dynamic team that offers global financial solutions, operational support and opportunity to lead change through the company
  • Interface with senior management, business and technology teams to drive the adoption of the client's suite or products
  • Educate and guide users on effective and efficient approaches to utilizing models, tools and data
  • Provide technical guidance (design, model, configuration, troubleshooting, etc.) for the client's suite of products
  • Demonstrate high understanding of potential functional design issues by suggesting alternatives
  • Effectively communicate status to the management team, issue and risk management

Requirements of the Senior Staff Solution Architect:

  • BS/MS in Finance, Accounting, Computer Sciences or other applicable majors
  • 10+ years of experience in EPM/ERP consulting. Management consulting experience is strongly preferred. **10 years of TOTAL experience acceptable, min of 4 years in EPM.
  • Budgeting and forecasting experience; including expense, personnel, revenue, capital, and balance sheet planning.
  • Strong consulting background and experience
  • Exposure to business process mapping and/or re-engineering preferred
  • Experience implementing CPM solutions
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Extremely organized, detail-oriented, and able to manage multiple projects simultaneously
  • Experience in Sales Support
  • Ability and willingness to travel up to 50%

Must haves:

  • EPM or CPM software experience (Enterprise Performance Management), would look at someone with ERP software experience
  • It is important that the candidate has experience in Sales Support. In complex deals, especially with enterprise clients which this role will be supporting, even Pre-Sales/Sales Engineering can’t handle what they are asking for, so it’s imperative that we have someone on the implementation team who can help build Proof of Concepts and help close these deals.
  • Can live anywhere in the US- up to 50% travel (2-3 days per week onsite at clients)

 

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Tue, 26 Sep 2017 00:00:00 EDT If you or someone you know is interested, please email resumes to Kay

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