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Telesales Agents

Tempe, AZ

Posted: 09/12/2018 Employment Type: Temp to Hire Areas of Expertise: Call Center Job Number: 98813 Pay Rate: $10.50-$15.50/hr

Telesales Agents (both licensed and unlicensed) are currently needed for positions in Tempe, AZ! The ideal candidate can start as soon as possible!

Our client company provides employers and consumers with customized health care financing solutions and services that empower them to take charge of their health. They are innovating and transforming the healthcare industry by partnering with numerous companies who offer a broad range of health-related products/services and who are dedicated to helping people live healthy lifestyles at an affordable price.

The Telesales Agent is responsible for helping customers over the phone with health insurance products, creating solutions for them, and following up with sales leads. All Telesales trainees start at $10.50 but are able to be bumped up to $15.50 once licensed and are able to be bumped up if they speak another language! This is a temporary-to-hire position, and previous experience in this industry is not necessary!

Responsibilities of the Teleales Agent include:

  • Selling health insurance products to Under 65 and/or Over 65 consumers in a call center environment.
  • Supporting inbound/outbound calls to Consumer prospects through market driven and marketing campaigns.
  • Ensuring all customers are warmly greeted via branded call opening, their needs are assessed quickly and they are referred to the appropriate setting, person, information, or tools to address their needs.
  • Analyzing customer needs and match to appropriate insurance product solutions.
  • Presenting and explaining recommended product solutions, including benefits, features, company services, operation processes, and presenting alternatives when appropriate.
  • Facilitating the application process.
  • Advising customers of eligibility and following established procedures to adhere to department and federal guidelines.
  • Promoting and facilitating Automated Payment Options (APO) enrollment and set up.
  • Reviewing and delivering product fulfillment materials to customers.
  • Maintaining inbound availability to support telephone service levels and customer satisfaction.
  • Sticking to call scripts and sales processes including documentation in contact management system.
  • Ensuring compliance regulations are met.
  • Achieving or exceeding sales quotas across product lines using acquired product knowledge and selling skills.
  • Working 8-hour shifts between Monday and Sunday from 8:00am to 12:00am during open enrollment (October to December).
  • Dressing in accordance to Business Professional standards.

Perks of Working with Our Client Company:

Our client company offers a fun environment (which includes games, prizes, and awards!), positive employee feedback, and helpful coaching from managers! They also offer the opportunity to go permanent (if candidates do really well), which opens candidates up to comprehensive benefits, which include health insurance and competitive pay!

Requirements:

  • Minimum of a High School diploma
  • Excellent verbal and written communication skills, including well developed interpersonal skills
  • Multitasker with excellent time management skills
  • Works well independently and as a part of a team
  • Computer proficient with the ability to navigate across multiple systems and screens as well as type efficiently
  • Experience listening and relating key information to comparable selling situations to apply appropriate responses and actions
  • Can adhere to assigned schedule during open enrollment season
  • Flexible and adaptable to changing business needs, including working nights and weekends

Tori Cini
Staffing Specialist

Victoria places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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