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Systems Administrator

Philadelphia, PA 19103 | Direct Hire

Post Date: 04/25/2018 Areas of Expertise: Technical

Position Summary:

As a Systems Administrator, you will work with our Technical Services team to ensure the normal operation of on-premises and cloud infrastructure and to facilitate efficient development, deployment, and monitoring of applications and systems.


  • Infrastructure and technical operations support        
    • Collaborate with our IT Services team to triage support tickets related to infrastructure
    • Respond quickly to support tickets in accordance with appropriate SLA
    • Document problems and resolutions in Wrike            
    • Identify and implement improvements that reduce overall support burden
  • IT Services
    • Help track spending and manage reservations in cloud infrastructure
    • Maintain infrastructure as code and help build and maintain deployment pipeline
    • Provide knowledge support and best practices to engineering
  • Security       
    • Develop and document an IT security policy that governs hardware change management, threat analysis mitigation, what we do in case of a security breach, how we handle onboarding and offboarding of employees.
    • Serve as a technical resource in security audits and ensure successful implementation of security policy
  • Disaster Recovery Plan development and Management

Required Qualifications and Experience:

  • Systems Administration, especially in the context of Google Cloud Platform
  • Configuration Management with Ansible and Terraform
  • Information and Platform Security

Preferred Qualifications and Experience:

  • Experience developing automation solutions and working in a highly automated environment
  • Experience supporting a call center environment
  • Experience with legacy Microsoft platforms(Office365, SharePoint etc)
  • Experience with VMWare VSphere
  • Containerization and Orchestration with Docker and Kubernetes
  • Knowledge of securing highly sensitive and HIPAA protected data
  • Experience undergoing a security audit such as SOC 2

Caitlin Christ
Technical Recruiter

Caitlin has been recruiting for CSS Technical Services for over three years specializing in IT Staffing. She approaches every interaction as an opportunity to exceed our candidate’s expectations.
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