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Sales & Enrollment Account Specialist

Malvern, PA | Temp to Hire

Post Date: 08/08/2018 Job ID: 98461 Areas of Expertise: Office Positions Pay Rate: $14.50/hr

Do you want to improve people’s quality of life? Apply to be a Sales and Enrollment Account Specialist in Malvern, PA!

Our client company is a medical technology company focused on improving people’s everyday lives. They offer blood-glucose monitoring and medical imaging services, among others, and are committed to making their products and services affordable to deliver high-quality care to customers and patients.

The Sales and Enrollment Account Specialist is responsible for enrolling new patients and practices, handling customer issues, and maintaining contact with practices and account executives. While the position is temporary at $14.50 an hour, it can become permanent for an excellent employee!

Responsibilities of the Sales and Enrollment Account Specialist include:

  • Secondary interfacing with patients, health care professionals and Account Executives in assigned regions.
  • Processing patient enrollments for assigned region.
  • Handling inbound calls and service related issues from both the practices and account executives.
  • Following up with patients for activations or additional information.
  • Assisting with re-educating practices via phone when regarding system, process or procedure changes.
  • Proactively communicating with practices and account executives regarding delays in patient enrollment or when information is needed to proceed with the order.
  • Displaying a level of persuasion and value regarding the company and its service offering.
  • Helping decrease cancellations and early discharges.
  • Working closely with an outside agency to assist patients with activation of devices who are unable to activate on their own.

Perks of Working with Our Client Company:

Our client company fosters a friendly, collaborative culture that encourages learning, improving skills, creativity, and growth. To maintain employee satisfaction, they offer benefits to permanent employees that include:

  • Medical, Dental, and Vision coverage
  • Competitive compensation
  • 401K with Company match
  • Disability benefits
  • Employee Stock Purchasing Plan (ESPP)
  • Flexible Spending Plan (FSA)
  • Health Savings Account (HSA)
  • A multicultural environment
  • Paid Holidays and Paid Time Off
  • Wellness programs
  • Leadership development and opportunities to advance

 

Requirements:

  • High School Diploma
  • Bachelor’s Degree or equivalent work experience in healthcare
  • Previous experience in high volume Customer Calling/Processing Center experience (preferably in healthcare industry)
  • Inside sales and account management experience
  • Excellent written, verbal, and customer service skills
  • Professional and pleasant phone etiquette, demeanor, and attire
  • An active listener and problem solver
  • Staying current with the Arrhythmia Detection industry, trends, clinical innovation and changes.
  • A positive and optimistic outlook of the company
  • An organized multitasker that prioritize duties
  • Excellent rapport building and interpersonal skills
  • Proficient computer skills using Windows-based applications and MS Office Suite
  • Healthcare Referral Network knowledge a plus
  • Front/Back office physician practice knowledge preferred
  • Experience with Cardiac devices a plus!

Aly Reinhard

Aly specializes in placing top talent in the Accounting/Finance, Human Resources, and Office/Call Center space. She has experience recruiting nationwide and assisting job seekers in their next career.

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