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Part-time Intake Coordinator

MD | Direct Hire

Post Date: 07/13/2018 Job ID: 98153 Areas of Expertise: Human Resources

Contemporary Staffing Solutions is currently hiring an Intake Coordinator, and this is a direct hire position in Harford County, MD.


The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high-stress situations with ease and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow. 


This part time professional is responsible for responding to telephone inquiries, screening candidates for appropriate admission to the Inpatient facility and complete the intake process.


Shift schedule requires 2nd shift hours; three weekdays 12:30 pm - 11:00 pm and every other weekend.


This position includes an excellent compensation and full benefits including Tuition reimbursement and educational discounts.  

 Essential Functions:

  • Receive and respond to incoming calls politely.
  • Listen with empathy and answer questions appropriately while maintaining objectivity.
  • Document required sections for intake assessment including medical, substance abuse, and treatment history indicating callback.
  • Document referral sources, and make admission assessments in a timely manner.
  • Obtain required signatures regarding consent forms and ensure the patient has properly signed all documents.
  • Communicate and document insurance coverage and admission financial requirements.
  • Recognize when a potential patient with physical or psychiatric conditions needs medical approval by SR Vice President of Treatment.
  • Complies with callbacks in a timely manner.
  • Obtain required release forms and notifies referral source upon admission.
  • Completes thorough and accurate managed care clinical review and documents outcome.
  • Document admission notes and communicates with Financial Coordinator, UR Manager, and pertinent supervisors.  

Minimum Qualifications:

  • Possess a Bachelor’s Degree and one (1) year of experience OR Associate’s Degree and three (3) years’ of experience or academic hours toward either degree.
  • Proficient typist and computer skills to include Microsoft Office software to include Outlook, Word, and Excel.
  • Excellent telephone and communication skills.
  • Possess sound arithmetic skills and an understanding of insurance and financial information.
  • CPR certification.
  • Ability to acquire information from patients, families in a crisis situation; accurately interpret a situation; de-escalate conflict and maintain a working understanding of people coping with chemical dependency.
  • Knowledge of Twelve Step Program.  



Ashlei Randolph
Branch Manager

Ashlei manages the Delaware Branch of Contemporary Staffing Solutions where she develops & manages recruitment for contract and direct hire opportunities.  At CSS we offer national solutions to not only "fill positions" but to match our talent with sustainable careers.

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