Job Board

Find more opportunities...

Licensed Benefits Advisors (Health Insurance) - HIGHEST PAY/BONUS (#98194))

The Woodlands, TX 77381 | Contract

Post Date: 07/18/2018 Areas of Expertise: Call Center Pay Rate: $18.00/hr + Bonus

Contemporary Staffing Solutions is hiring contract Licensed Benefits Advisors to work in The Woodlands, TX. These positions pay an hourly rate + bonus, and are NOT 100% commission roles.

Paid training starts in August and these positions are expected to extend through December 31, 2018, with high-performing employees being extended into March 2019.

Requirements (competencies, skill sets, technical aptitude, licensing, etc):
- Must have a valid, current Health License (i.e, GL-LAH).
- Sales experience is critical. Single carrier model.
- Aptitude for analytics and comparing models and plans for customer.
- Assist customers with transition from employer insurance to open market within the products offered.

Work Hours
- Availability to work between 8:00am-8:00pm, including OT and weekends as needed

Shift/Schedule Training Period:
- 4-10 weeks training. Hours TBD


The Licensed Advisor assists current carrier members with plan selections. A licensed advisor will handle members who are losing their existing coverage and have an SEP to enroll into a new plan. This Licensed Advisor (insurance sales agent) responsibilities include: selling/enrolling current members into appropriate Insurance products including health and drug plans. This is done primarily through providing Medicare education, conducting needs analysis, and assisting the member in selecting an appropriate plan for their needs.

The Licensed Advisor work activities/responsibilities include:

  • Ability to pass licensing exam and Carrier certifications annually and maintain good standing
  • Knowledge of Medicare health, prescription drug plan, vision and dental enrollments. Ability to identify Medicare prospect’s needs using a needs-based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plan
  • Enroll members compliantly and efficiently into selected Medicare Health Insurance, prescription drug, vision and dental plans by reading scripting verbatim. Provide accurate information to Pre-Medicare retirees regarding the Affordable Care Act (ACA)
  • Generate outbound phone calls to pre-set appointments and non-pre-set appointments, actively listen to identify customer questions and needs, utilize probing questions when necessary
  • Meet and/or exceed monthly sales goals and service levels
  • Handle inbound service calls by providing accurate and complete information via researching/selling/locating licensed agent
  • Actively manage all assigned appointments to ensure all retirees needs are met on a timely basis
  • Respond to voicemails within 24 hours, internal chat requests, handle and support customer complaints and/or client escalations
  • Deliver a consistently positive customer experience in a highly ethical and professional manner
  • Absorb new information and have the flexibility to adapt to new processes rapidly
  • Understand and remain compliant with the Centers for Medicare and Medicaid Services (CMS), Medicare Marketing Guidelines and Retiree Health Exchange quality standards.

Process and Flow

  • Appointment is confirmed
  • Appointment is aligned to an assigned Licensed Advisor
  • Licensed Advisor checks calendar and calls the appointments on his/her calendar in order
  • Licensed Advisor calls the retiree and completes the appointment
  • If a member is not able to be contacted, the appointment remains in the sales agent’s calendar and will be called in 15-30 minutes

Qualifications for a Consumer Sales Agent

Education and Certification

  • High School degree (or GED) required
  • Undergraduate degree or equivalent work experience preferred
  • America’s Health Insurance Plan(AHIP)

Required Knowledge and Sales Experience

  • Active resident health insurance license along with all applicable lines of authority for the resident state the agent resides within, or ability to renew license prior to start date
  • Strong sales experience
  • Desire to learn, ability to self-study, drive to succeed
  • Aptitude for understanding details of Medicare insurance and complying with all CMS regulations
  • No contracting restrictions as related to carriers and/or previous employers. Release documents are required if previously sponsored by carriers and brokers
  • Ability to successfully complete America’s Health Insurance Plan(AHIP)

Preferred knowledge and Experience

  • Affordable Care Act(ACA) experience
  • Proven track record of Medicare sales and/or commercial insurance sales
  • Experience in contact centers that includes outbound sales experience (cold calling)
  • Experience selling MAPD and Medicare Supplement plans.

Joshua Stortzum

Apply Online 1 person has applied to this job

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs:

Serving Nationwide

161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

© 2018 Contemporary Staffing Solutions | SiteMap | Privacy Policy | Contact Us