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Installation Administrator

Dresher, PA

Posted: 08/20/2018 Employment Type: Temp to Hire Areas of Expertise: Office Positions Job Number: 98586 Pay Rate: $16/hr

An Installation Administrator is needed for a Temporary-to-hire position with full-time hours in Dresher, PA!

Our client company is one of the largest national retirement, health savings, and college savings services provider in America. With over 8 million customers and 35 years in the business, the company is thriving. They provide personalized solutions to their clients and pioneer their industry by integrating advanced technology to create overall the best client experience.

The Installation Administrator is responsible for supporting client onboarding processes, participating in plan set-up, and delivering superior service to clients. The position pays $16 an hour and is currently temporary but can become permanent for a great employee!

Responsibilities of the Installation Administrator include:

  • Protecting, securing, and handling of all confidential data held by the company to prevent unauthorized access, improper transmission, and unapproved disclosure of information that could harm to the company or clients.
  • Managing assigned tasks to meet or exceed departmental service goals and partner-specific service levels for quality and timeliness.
  • Providing timely and professional verbal and written communication to internal/external parties for both payroll setup and plan installation support.
  • Coordinating and educating external clients on the appropriate payroll submission method and reporting tools.
  • Coordinating proper setup for vendor submission files and working with payroll vendors as applicable.
  • Creating key components of plan implementation, including (but not limited to): plan staging of key plan setup events, preparation of materials for client distribution, and quality control audits.
  • Performing updates to various internal tracking systems to ensure accurate tracking of installation milestones.
  • Monitoring internal department’s completion of tasks, within the implementation plan, by the scheduled date.
  • Collaborating with team members to continuously improve implementation processes.
  • Providing input to Installation Coordinator and Management on potential client issues or implementation delays.
  • Proactively escalating potential risks to appropriate leadership staff that impact either service satisfaction and/or financial liability.

Perks of Working with Our Client Company:

Our client company takes care of their employees by offering those with permanent positions a comprehensive benefits package that includes:

  • Health and Dental insurance
  • Life and Disability insurance
  • Mental health care
  • 401K plan
  • Performance bonus
  • Maternity and Paternity leave
  • Paid Time Off and Paid holidays
  • Tuition assistance
  • Opportunities for advancement
  • And more!

Requirements:

  • Bachelor’s degree or minimum of 2 years of industry experience in financial services or retirement services environment
  • Strong operational background with experience working in fast-paced environment
  • Basic knowledge base of ERISA, DOL and IRS regulations, and plan documents
  • Excellent time management, planning, and prioritization skills
  • Excellent written and oral communication skills
  • Superior interpersonal skills to communicate with anyone in the company
  • Outstanding computer literacy with recordkeeping systems and trust systems
  • Excellent knowledge of MS Office software applications, specifically Word and Excel
  • Strong analytical and problem resolution skills
  • A team player who can also work independently
  • Flexible and adaptable to changing business needs

Alyssa Mahoney

Alyssa has been in the staffing industry for 5 years. She places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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