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DevOps Tool Support Engineer (Atlassian)

West Chester, PA 19380

Post Date: 06/05/2018 Areas of Expertise: Technical

Job Description- DevOps Tool Support Engineer (MUST HAVE ATLASSIAN) (Consultant)

The Tool Engineer will be responsible for development activities supporting the IT Solution Delivery Tools practice at QVC.  As part of the team supporting Tools, the ideal candidate will play a key role in developing, administering, and supporting solutions aligned to the Tools Strategy and Roadmap. The Engineer will develop and foster close relationships with key stakeholders within the IT and Business organization to better understand their requirements and continue to shape the overall strategy and delivery roadmap.

Responsibilities

  • Work independently to develop, maintain, and support Tool solutions.
  • Work independently to implement and support tools and applications, including APIs, services, micro-services, databases, and virtual servers that will help deliver high quality solutions quickly.
  • Create and maintain appropriate technical documentation for relevant applications supporting design, development and operational phases.
  • Apply knowledge of the latest trends in the Tool industry and engage with other team members to consult and help implement best practices. 
  • Act as a change agent and champion for Tool practices.
  • Interface with various teams within IT including Application Development, Enterprise Data Management, QA, Infrastructure, and Operations, ensuring production readiness.
  • Estimates own work effort for input to planning.
  • Escalates delays, issues, risks and highlights to project managers and/or project leads.

Requirements

  • ATLASSIAN – 3 to 5 years of experience in Atlassian Tool Suite
  • Operate, maintain/administrator, upgrades and troubleshoot enterprise systems running Atlassian suite products
  • Confluence, JIRA, Bitbucket, Fisheye/Crucible  
  • Experience in JIRA/Confluence external storage configuration
  • Experience in developing custom plugins for JIRA and Confluence using Atlassian SDK/Rest APIs
  • Experience in developing custom/user macros for Confluence
  • Performance tuning Atlassian products running on Java/Tomcat containers and monitoring
  • Experience in configuring Atlassian products running behind webservers such as Apache httpd, Nginx, IIS, Reverse proxy configurations to accommodate context paths/port forwarding, SSL configurations
  • Experience in LDAP configuration for enterprise systems running multiple active directories
  • Atlassian Administrator certifications on JIRA and Confluence is a plus
  • OPERATING SYSTEMS – 3 to 5 years of experience 
  • Strong working knowledge of Red Hat Enterprise Linux (RHEL) 6.x/7.x, Apache administration and configuration
  • Strong Linux server troubleshooting and skills
  • Windows server administration is a plus (2008, 2012 & 2016)
  • DATABASE – 3 to 5 years of experience 
  • Experience with MS SQL server 2008, 2012, 2014, 2016
  • Experience with PostgreSQL, MySQL is a plus
  • Experience in writing complex SQL queries, Database and query performance optimization
  • SQL Server Profiler, Database Engine Tuning Advisor, Performance Monitor
  • LANGUAGES – 3-5 + years of experience 
  • Experience in Java (Java 7+) cross platform application development is must
  • Experience building RESTful APIs using Java
  • Experience in SOA, Spring, Sprig Boot Frameworks
  • Experience in scripting language such as PowerShell, Bash
  • SDLC – 3-5 + years of experience 
  • Experience with Agile Scrum/Kanban methodologies
  • Knowledge on Agile KPIs and metrics
  • Knowledge on Test driven development and Behavior driven development methodologies and implementation experience is a plus

 

  • OTHER
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Strong verbal and written communication skills
  • A Bachelor's Degree in Computer Science, Engineering, or related field

 

  • DEVOPS (Nice to Have)
  • Configuration management tools such as Ansible, Chef, Puppet
  • Cloud providers such as AWS or Azure
  • Network engineering concepts (e.g. Firewalls, Load Balancers, CDN's)
  • Container technologies such as Docker
  • Monitoring tools: Dynatrace
  • Release Engineering tools like Maven, Jenkins
  • Functional/System test tools such as Selenium, Cucumber, UFT
  • Performance testing tools such as HP Performance center, Jmeter
  • Application lifecycle management tools such as HP ALM
  • Command-line tools and distributed version control systems such as GIT, SVN, TFS
  • Experience/Knowledge on HP test data management/CA test data management is a plus

 

 

What We Have

  • Atlassian Tools – Confluence, Jira, Fisheye, Crucible, Bitbucket, Crowd, Bamboo
  • Test Data Management Tools– Informatica ETL Stack & CA TDM Stack
  • Testing Tools – HP-ALM, HP-UFT, HP-Performance Center
  • Monitoring – Patrol, Dynatrace
  • RDBMS – DB2, Oracle, SQL Server
  • CICD - Jenkins,  Octopus, Maven, SSH, Sonar, Artifactory
  • Source Code Management - SVN, GIT, Bitbucket,
  • Collaboration – Confluence & Jira
  • Languages – SQL, Java, JavaScript, AngularJS, PowerShell, Bash, PHP, Python
  • Frameworks – SOA, Spring, Spring Boot
  • Operating  Systems – Windows Server (12 R.X), Linux (RHEL 6.x/7.x)

Preferred

  • Atlassian Tools – Confluence, Jira, Fisheye, Crucible, Bitbucket
  • RDBMS – DB2, Oracle, SQL Server
  • CICD - Jenkins,  Octopus, Maven, SSH, Sonar, Artifactory
  • Source Code Management - SVN, GIT, Bitbucket
  • Collaboration – Confluence & Jira
  • Languages – SQL, Java, JavaScript, AngularJS, PowerShell, Bash, PHP, Python
  • Frameworks – SOA, Spring, Spring Boot
  • Operating  Systems – Windows Server (12 R.X), Linux (RHEL 6.x/7.x)

Very nice to have:

  • RDBMS – DB2, Oracle, SQL Server
  • Frameworks – SOA, Spring, Spring Boot
  • Operating  Systems – Windows Server (12 R.X), Linux (RHEL 6.x/7.x)

Caitlin Christ
Technical Recruiter

Caitlin has been recruiting for CSS Technical Services for over three years specializing in IT Staffing. She approaches every interaction as an opportunity to exceed our candidate’s expectations.
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