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Customer Service Representative

Jacksonville, FL

Posted: 11/02/2018 Employment Type: Contract Areas of Expertise: Call Center Job Number: Pipeline Position Pay Rate: $11-$16/hr

Looking to start a professional career and/or strengthen your customer relations skills? Apply for this Customer Service Representative position in Jacksonville, FL!

Responsibilities of the Customer Service Representative include:

  • Answering inbound calls and making outbound calls while responding to customer requests in a timely manner to deliver and maintain quality service.
  • Providing customers with necessary information.
  • Keeping non-public customer information confidential
  • Building customer relationships by listening to them and providing solutions for their issues both accurately and in a timely manner.
  • Performing other duties when necessary

Requirements:

  • High School/GED
  • Previous customer service experience preferred
  • Computer proficiency, especially with Microsoft Office
  • Great multitasking and problem-solving skills
  • Flexible and adaptable to changing business needs

Dennis Laughlin

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