Contemporary Staffing Solutions is currently seeking a Customer Service Rep in Philadelphia, Pa. This candidate is responsible for speaking all any customers on the phone and ensuring that all inquiries and questions are answered.
Responsibilities of the CSR:
Handle large amount of inbound calls from customers.
Identify what customer needs and ensure that a solution is provided to them.
Build excellent customer relations and establish professional communication both verbal and written with all customers.
Update and maintain HRIS with all new client information.
Requirements of the CSR:
Must have excellent communication skills.
Must deliver great customer service and professionalism.