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Customer Care Reps

Fishers, IL | Direct Hire

Post Date: 07/13/2018 Job ID: 98094 Areas of Expertise: Call Center Pay Rate: $35k

Contemporary Staffing Solutions is currently looking for Direct Hire positions in Fishers, IN.

The ideal candidate should be an organized, strong multi-tasker with great customer service skills and the ability to handle high-stress situations. They should have a proven record of personal and professional achievement and be able to master modern technologies as needed. Not only should the ideal candidate function well in a fast-paced, dynamic environment, they should also have an ardent desire to help a business grow.

Responsibilities of the Collections Representative include: 

  • Answering inbound calls and making outbound calls while responding to customer requests in a timely manner to deliver and maintain quality service
  • Informing customers that all regulatory requirements are met by explaining policies and procedures to them patiently and calmly 
  • Providing customers with information and assistance with their mortgage loans
  • Keeping non-public customer information confidential 
  • Building customer relationships by listening to them and providing solutions for their issues both accurately and in a timely manner
  • Attending 6 weeks of training from Monday to Friday, 8 am to 5 pm. Upon completion, the candidate must be able to work 8-hour shifts between 8 am and 8 pm (including one Saturday per month).


  • High School/GED required
  • One year minimum of customer service experience; mortgage call center experience a plus.
  • Computer proficiency and the ability to multitask and problem solve in a fast-paced, team-based environment


  • This company cares not only about its philanthropy and community outreach, it cares about maintaining a fun company culture, doing so with its dedication to community spirit. This company treats its employees to a total rewards program, which includes benefits, perks, business casual dress, rewards programs, training, development, and career opportunities.

Victoria Schmidt

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