Newtown Square, PA | Contract
Pet lovers need apply! An enthusiastic customer service representative is needed to help people with their furry friends! The ideal candidate for this position is self-motivated, able to excel in high stress situations, and has great customer and interpersonal skills.
Work for one of the world's top pet insurance providers. We cover a variety of services including accidents, illnesses, chronic conditions, and vet exams. The company is growing and becoming busier than ever, and they need a candidate who thrives in a fast-paced environment and who will help the company reach its potential by doing “whatever it takes” for its customers!
$13.45/hr as a temporary associate; once permanent the role is $28K base salary and incentives that can add up to $35K annually.
Customer Care Representative responsibilities include:
Consistently maintaining a positive outlook, focus, tone, and attitude
Handling a high volume of incoming and outgoing calls (65+/day)
Empathizing and providing guidance to future customers and current policyholders through phone, email, and chat
Working with policyholders to understand and address all claim outcomes, billing, and coverage inquiries
Troubleshooting policyholder issues and assist in the submission of claims
Amazing amenities on campus, including a fitness center with on-site personal training staff, aerobic classes (including yoga), a basketball court, a weight room, a juice bar, massage services, and daycare facilities for gym patrons.
This company is pet friendly and encourages employees to bring in their pets up to twice a week.
This company is also all about promoting internally, and offers several growth opportunities, as well as bonuses and incentives for excellent employees.
Comprehensive benefits package includes health, dental, 401K, paid vacation, and even a personalized candy jar.