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Customer Care Representative

Wayne, PA

Posted: 10/22/2018 Employment Type: Temp to Hire Areas of Expertise: Call Center Job Number: 99075 Pay Rate: $15/hr

A Claims Customer Care Representative is needed in Wayne, PA!

Our client company provides a wide variety of specialty insurance services to customers, from equipment insurance to data and cyber risk insurance. They are dedicated to keeping their customers on top of the latest risks in the modern world, doing so by providing services and over 1,000 technical experts across the world.

The Customer Care Representative performs a broad range of claims support activities in the office, including documenting claims, failing claims, and helping customers with their claims. This temporary-to-hire position offers $15 an hour!

Responsibilities of the Customer Care Representative include:

  •        Communicating with customers and associates over the phone and in writing.
  •        Helping with claim investigations/fact development.
  •        Documenting and updating claim files.
  •        Completing all claim file activities.
  •        Inputting data into claim systems.
  •        Retrieving and reviewing insurance contract language.
  •        Running reports.

Perks of Working with Our Client Company:

Our client offers several benefits to their dedicated, permanent employees, including:

  •        Health Insurance
  •        Vacation & Paid Time Off
  •        Volunteer Time
  •        401K plan
  •        Bonus opportunities
  •       And more!

Requirements:

  •       High school diploma with equivalent work experience (Bachelor’s preferred)
  •       Minimum one year of general insurance or customer service experience
  •       Good working knowledge of PCs, Microsoft Office products, and electronic devices
  •       Strong verbal, written, and interpersonal skills
  •       Good organizational and multitasking
  •       Experience with Claim Center and Benchmark Lightning Reports a huge plus
  •       Self-motivated, energetic, and able to function effectively in a team environment

Victoria Schmidt

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