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Collections Representatives

Dover, DE 19904 | Contract

Post Date: 07/13/2018 Job ID: 98099 Areas of Expertise: Call Center Pay Rate: $14.00/hour


Contemporary Staffing Solutions is currently seeking a Collections Representative for a temp to hire position in Dover, DE.

 The Collections Representative is responsible for contacting specified individuals in an effort to retrieve any/all of client’s accounts receivables.  The hours for this position are Monday – Friday 8 am - 5 pm, and this is a temp to hire opportunity.

 Our company works with clients to create a collection process that satisfies your debt recovery needs and begins with a thorough analysis of our clients’ objectives. 

 Responsibilities of the Collections Representative:

    • Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.

    • Work minimum number accounts per hour as set forth by management.

    • Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.

    • Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed noncollectable by management.

    • Perform all phases of skip tracing work

    • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.

    • Adhere to and abide by all regulations as set forth by the FDCPA.


Requirements of the Collections Representative:

    • 2 plus years working commercial/B2B collections at an agency or legal firm


    • Proven track record working in a base + commission environment


    • Thinks outside the box


    • Proven track record of making calls and developing files


    • Self-starter and goal driven




Ashlei Randolph
Branch Manager

Ashlei manages the Delaware Branch of Contemporary Staffing Solutions where she develops & manages recruitment for contract and direct hire opportunities.  At CSS we offer national solutions to not only "fill positions" but to match our talent with sustainable careers.

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