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Collections Representative

Newark, DE 19711

Post Date: 06/05/2018 Areas of Expertise: Call Center Pay Rate: $11-$13/ Hour

Contemporary Staffing Solutions is currently seeking several Collections Representatives for a contract position in Newark,DE.

Responsibilities of the Collections Representative:

  • Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
  • Work minimum number accounts per hour as set forth by management.
  • Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
  • Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed "uncollectible" by management.
  • Perform all phases of skip tracing work
  • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
  • Any other duties as assigned.


Qualifications of the Collections Representative:

  • Knowledge of the FDCPA, credit bureau reports, and computers helpful.
  • Ability to prioritize and manage multiple responsibilities
  • Commitment to excellent customer service skills
  • Experience in agency or bank recovery preferred, but not necessary.
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week.
  • Required to work at least 2 nights per week (until 9:00 pm)

Aliha Walker

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