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Claims Representative

Wayne, PA | Contract to Hire

Post Date: 06/05/2018 Areas of Expertise: Call Center Pay Rate: $20.00- $28.00

Claims Service Rep PLCU


Job Description

Entry/Immediate (2-5 years) level claims professional position.  Required to perform a full range of claims support activities, including interactions with customers over the phone and in writing, support with claim investigations/fact development, documentation of claim files, completion of claim file activities, input of data in claim systems, retrieving and reviewing insurance contract language, and calculating/recommending loss settlements.  The position requires consistent delivery of an exceptional customer experience to clients, customers, and business partners.  Adhering to Claims Department Standards while maintaining an appropriate volume of work product is also required.


  • College Degree or high school diploma with equivalent work experience
    Desired: College Degree in Engineering or Business with completion of insurance course work
  • 1-2 years of general insurance experience or Customer Service support roles
  • Previous work experience in property claims operations.  
  • Working knowledge of mechanical and electrical equipment and systems. 
  • Working knowledge of computers and electronic devices.
  • Good working knowledge of PC’s including Windows environment
  • Strong verbal, written, and interpersonal skills. 
  • Ability to handle high volume of work. 
  • Good organizational skills and ability to multi-task.  Must be able to function effectively in a team environment, be self-motivated, and energetic.
  • Experience in a customer facing role.



Victoria Schmidt

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