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Call Center Agents

Exton, PA | Temporary

Post Date: 07/13/2018 Job ID: 98200 Areas of Expertise: Call Center Pay Rate: $14.25

Contemporary Staffing Solutions is recruiting candidates for our client in Exton, PA. They are seeking friendly, business-minded Inbound Call Center Agent Teammates who are dedicated to helping customers!

The ideal candidates should enjoy working in a fast-paced, team-oriented environment; candidates should be competitive and eager to help expand this company’s continuous growth and give 110% to not just succeed but exceed the responsibilities of their position to make for great customer experiences!

The starting rate for this position is $14.25 but can be bumped up to $15 if the candidate becomes permanent.

Responsibilities of Call Center Agents include:

  • Calling customers to furnish information requested by our customers.
  • Actively working to convert incoming customer calls into reservations.
  • Determining the location and availability of units and completing rental reservation information.
  • Answering questions and complaints concerning billing and account information, referring complaints to the designated departments or stores for investigation.
  • Providing outstanding customer service to all customers.
  • Meeting operational performance standards including quality and sales productivity.
  • Completing a background and drug screening.

Perks:

  • Base Salary and competitive monthly bonus of $500 (based on performance)
  • Paid 3-week training
  • The opportunity to work from home
  • Paid Time Off – Vacation, Holidays, Sick and Personal
  • Tuition Reimbursement
  • Business Casual Dress Code
  • Medical, Dental, and Vision Plans
  • 401K Retirement Plan with company match
  • Recognition and Incentive Programs
  • Paid short-term disability
  • Advancement Opportunities
  • Employee Discounts
  • Free fruit daily in kitchen
  • Bagels on Friday
  • Metrics contests weekly to earn prizes (including days off!)
  • Fun company holiday events

Aly Reinhard

Aly specializes in placing top talent in the Accounting/Finance, Human Resources, and Office/Call Center space. She has experience recruiting nationwide and assisting job seekers in their next career.
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