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Service Coordinator-Bi-lingual

Philadelphia, PA | Direct Hire

Post Date: 04/06/2017 Job ID: 94969 Areas of Expertise: Call Center & Office Pay Rate: $37,000/year

Contemporary Staffing Solutions is currently recruiting Service Coordinators for a Direct Hire position in Philadelphia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master new technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and a strong desire to help a business grow.

Responsibilities of the Service Coordinator:

  • Performs a variety of case management and consumer/employer support services necessary to provide various models of in home personal assistant services for people with disabilities and their families in compliance with all applicable regulations, under the supervision of the Program Manager.
  • Monitors the delivery of care consistent with the requirements, and trains the consumer/employer as required, in providing basic, ancillary, and support services.
  • The Service Coordinator assists consumers as necessary in managing, directing, and controlling the delivery of their own care to the extent possible to achieve independence.
  • Additional duties include assistance in the placement/employment process and referral of the consumer to other appropriate ancillary services.
  • The Service Coordinator prepares narrative and statistical reports. They also process all required forms for permanent records and performs related work as needed.

Requirements of the Service Coordinator:

  • Bachelor's degree including or supplemented by at least 12 college-level credit hours in sociology, social welfare, psychology, gerontology or another behavioral science or combination of experience and training which adds up to 4 years of experience, and education which includes at least 12 semester hours of college-level courses in sociology, social work, social welfare, psychology, gerontology or other social science.
  • Technical skills in understanding and navigating complex service delivery systems, computer skills and experience with databases; speed, proficiency and accuracy in use of Microsoft Office Suite, and ability to pass a computer competency test are required.
  • Solid communication and customer service skills are essential.
  • Must have a valid Driver's License and personal vehicle.

 

Jessica Barbosa
Staffing Specialist

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