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Quality Control Coordinator

Fishers, IN | Contract

Post Date: 06/12/2017 Areas of Expertise: Call Center & Office Pay Rate: $14/hr

Contemporary Staffing Solutions is currently recruiting Quality Control Coordinator for a Contract position in Fishers, IN.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Quality Control Coordinator:

  • Ensure completion of the re-verification process ensuring ot to exceed 60 days from the audit selection.
  • Maintain electronic files for the auditors.
  • Create re-verification letters based on the post-closing quality control selection of credit documents.
  • Ensure that all addresses for re-verification letters are correct, and documentation is for the correct borrower.
  • Assist re-verifying routine audit selections, including early payment default selections.
  • Research file to determine best documents to be re-verified, and verify contact information.
  • Present errors and questions to manager for clarification if needed.
  • Order, stack and supply electronic files for all of the Credit Agencies when requested for their audit purposes.
  • Clerical support of any type including but not limited to copying, scanning and mailing.
  • Other duties as assigned by management.

Requirements of the Quality Control Coordinator:

  • High School diploma or equivalent
  • Similar experience required
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Word and Excel
  • Knowledge of Microsoft Access a plus
  • Advanced telephone etiquette

Darla Nowell
Staffing Specialist

Darla has worked with CSS for over three years within the Professional Division. She has significant experience recruiting for Senior Level Accounting & Finance positions in addition to HR & Administrative positions. She is always seeking to connect top tier talent with career opportunities.

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