Contemporary Staffing Solutions is currently seeking a Temp to Perm, Patient Account Representative in New Castle, DE.
Our unique combination of highly trained staff, coupled with award winning technology, allows this company to provide superior customer service and accounts receivables management services in partnership with hospitals throughout the country. Enhance your career in the growing healthcare industry by joining our team as a Patient Account Rep, where you will represent our organization at our hospital client site in order to address patient, third party payor, and our employee inquiries for account balance, insurance information, and claim status.
Responsibilities of the Patient Account Representative:
Process patient and insurance correspondence
Handle requests for billing-related documents and EOBs
Audit hospital accounts and investigate dispute charges.
Qualifications of the Patient Account Representative:
1 to 2 years of experience in patient accounts receivable, healthcare business office, and/or insurance claims processing
Working knowledge of healthcare claims processing including ICD-9, CPT, and HCPC codes, as well as UB-04 and 1500 claims
Basic understanding of medical billing and claims processes including medical terminology, managed care and government sponsored insurance plans, and payor contract reviews
Excellent verbal and written skills with an emphasis on customer service
Ability to analyze and resolve problems, and identify payor reimbursement discrepancies.
Proficient computer skills with the ability to update multiple systems while interacting with third parties
Darla has worked with CSS for over three years within the Professional Division. She has significant experience recruiting for Senior Level Accounting & Finance positions in addition to HR & Administrative positions. She is always seeking to connect top tier talent with career opportunities.