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Patient Account Representative

New Castle, DE | Temp to Perm

Post Date: 11/07/2017 Areas of Expertise: Accounting & Finance Pay Rate: $15/ hour

Contemporary Staffing Solutions is currently seeking a Temp to Perm, Patient Account Representative  in New Castle, DE.

Our unique combination of highly trained staff, coupled with award winning technology, allows this company to provide superior customer service and accounts receivables management services in partnership with hospitals throughout the country. Enhance your career in the growing healthcare industry by joining our team as a Patient Account Rep, where you will represent our organization at our hospital client site in order to address patient, third party payor, and our employee inquiries for account balance, insurance information, and claim status.

Responsibilities of the Patient Account Representative:

  • Process patient and insurance correspondence
  • Handle requests for billing-related documents and EOBs
  • Audit hospital accounts and investigate dispute charges.

Qualifications of the Patient Account Representative:

  • 1 to 2 years of experience in patient accounts receivable, healthcare business office, and/or insurance claims processing
  • Working knowledge of healthcare claims processing including ICD-9, CPT, and HCPC codes, as well as UB-04 and 1500 claims
  • Basic understanding of medical billing and claims processes including medical terminology, managed care and government sponsored insurance plans, and payor contract reviews
  • Excellent verbal and written skills with an emphasis on customer service
  • Ability to analyze and resolve problems, and identify payor reimbursement discrepancies.
  • Proficient computer skills with the ability to update multiple systems while interacting with third parties
  • High school diploma or equivalent


Darla Nowell
Staffing Specialist

Darla has worked with CSS for over three years within the Professional Division. She has significant experience recruiting for Senior Level Accounting & Finance positions in addition to HR & Administrative positions. She is always seeking to connect top tier talent with career opportunities.
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