Contemporary Staffing Solutions is currently recruiting Outbound Call Center Representatives for Direct Hire positions in Trenton, NJ.
The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.
Responsibilities of the Outbound Call Center Representatives:
Outbound calls to customers with delinquent accounts
Tasks include payment reminders, loan remediation, and payment plan assistance
Stay informed on all relevant information
Escalate issues/findings to management
Provide optimal caller experience
Requirements of the Outbound Call Center Representatives:
Bachelors degree preferred
At least 1 years consistent experience in collections OR at least 2 years of call center experience