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Outbound Call Center Representative

Trenton, NJ | Direct Hire

Post Date: 11/15/2017 Areas of Expertise: Call Center Pay Rate: $15.00/hour

Contemporary Staffing Solutions is currently recruiting Outbound Call Center Representatives for Direct Hire positions in Trenton, NJ.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Outbound Call Center Representatives:

  • Outbound calls to customers with delinquent accounts
  • Tasks include payment reminders, loan remediation, and payment plan assistance
  • Stay informed on all relevant information
  • Escalate issues/findings to management
  • Provide optimal caller experience

Requirements of the Outbound Call Center Representatives:

  • Bachelors degree preferred
  • At least 1 years consistent experience in collections OR at least 2 years of call center experience
  • Financial/Mortgage experience valued
  • Strong oral and written communication

Victoria Cini
Staffing Specialist

Victoria places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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