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Medical Call Center Representative

Mount Laurel, NJ | Contract to Hire

Post Date: 10/30/2017 Areas of Expertise: Call Center Pay Rate: $13-15

Contemporary Staffing Solutions is currently recruiting for Medical Call Center Representatives for a Contract to Hire role in Mt. Laurel, NJ.

The ideal candidate should have at least 2 years experience in a high volume medical call center.  Candidates who have worked in a medical office responding to phone calls are also strong candidates.  They should have excellent communication skills and a very strong phone presence with a strong customer service mindset.  These candidates should have previous experience speaking with doctors and hospitals and have some knowledge of medical terminology.

Responsibilities of a Medical Call Center Representative:

  • Answer 200+ calls per day from doctors and hospitals
  • Respond to inquires and concerns in a timely manner
  • Schedule medical appointments, procedures, ect.
  • Assist with maintaining pertinent information
  • Understand and assist with benefits inquires and concerns
  • Perform other duties as assigned

Requirements of a Medical Call Center Representative:

  • HS Diploma; required
  • 2+ years medical call center experience is required
  • Previous experience speaking with doctors and hospitals is required
  • Must have excellent communication skills
  • 2+ years call center experience is a plus
  • Must be detail oriented, able to multi-task, and organized
  • Knowledge of medical terminology is a plus
  • Proficient in Microsoft Office suites

Josh Khan

Joshua has been connecting job seekers to their dream jobs for over 4 years. He has experience in recruiting for temp, temp-perm, and direct hire opportunities nationwide.
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161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

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