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Manager of Quality Assurance (eCommerce Applications)

West Chester, PA | Direct Hire

Post Date: 06/15/2017 Areas of Expertise: Technical

CSS Tec is currently recruiting Manager of Quality Assurance (eCommerce Applications) for a Direct Hire position in West Chester, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Manager of Quality Assurance (eCommerce Applications):

  • Use a broad knowledge of the business and technical system applications to ensure the integrity, stability and systems availability to our customer base.
  • Build effective teams through coaching, mentoring and career planning.
  • Develop cross-functional partnerships. Supports and upholds the integrity of ongoing methodology and approach for new systems.
  • Manage a Quality Assurance team
  • Use Scrum methodology and participation in all phases of the iterative process.
  • Define test parameters, design tests, interpret test results and analyze test trends.
  • Serve as the “quality advocate” for your functional component area.
  • Monitor defect resolution efforts and track successes
  • Create and maintain quality metrics for all software releases.
  • Design, build upon and maintain automation frameworks at both the UI and API level
  • Document software defects, using defect tracking system, and report defects to software developers
  • Plan test schedules or strategies in accordance with project scope or delivery dates
  • Identify, analyze and document problems with program function, output, online screen or content
  • Ensure compliance with existing processes and standards.
  • Develop, motivats, empower, and evaluates team to expand professional, management, leadership, and technical skills. Responsible for ensuring continued success of the team members within their functional work area.

Requirements of the Manager of Quality Assurance (eCommerce Applications):

  • 6+ years of relevant experience and a Bachelor’s degree or equivalent; 3+ years’ experience managing a Software Quality Assurance team
  • 5+ years of Quality Assurance experience
  • Must have excellent attention to detail and the understanding of how to find flaws in complex software.
  • Must have strong technical skills, such as an ability to understand basic SQL syntax for checking results in a database or editing JSON/XML configuration files.
  • Experience successfully applying agile/scrum methodology to develop and execute software test plans including continuous integration and test driven development.
  • Experience with web services / API testing, including the use of tools such as SOAPUI and Junit.
  • Experience with UI automated testing using Selenium Web Driver across multiple browsers
  • Experience in a Continuous Integration environment using tools such as Jenkins
  • Experience with coding in an object oriented language (C#, Java, etc.)
  • Strong commitment to quality and ability to work closely and communicate effectively with developers and product managers across multiple teams and geographical locations.
  • Excellent interpersonal skills; ability to build strong collaborative partnerships across functional lines and at many levels
  • Ability to communicate effectively, both verbally and in writing.
  • Professional demeanor and approach to job responsibilities.
  • Excellent organization skills.
  • Retail industry experience preferred.
  • Comprehensive PC skills that include standard MS Word, Excel, Power Point, Project and Lotus Notes business tools appropriate to position
  • PMP certification a plus

If you or someone you know is interested, please email resumes to Caitlin

Caitlin Christ
Technical Recruiter

Caitlin has been with CSS Technical Services for over two years specializing in IT Staffing. She approaches every interaction as an opportunity to exceed our candidate’s expectations.
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