CSS Tec is currently recruiting a Helpdesk Analyst in the Insurance Industry for a Contract to Hire position in King of Prussia, PA.
The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed.
Requirements of the Helpdesk Analyst:
Must be able to be successful working in a smaller scale IT team, they have 4 people total on their IT team
Must have your own vehicle for minimal travel to and from the King of Prussia and Conshohocken offices
Excellent customer service skills, you will be supporting C-level executives
Great communication skills
Windows support experience
Microsoft Office 2007 experience
Troubleshooting experience with Microsoft and Windows
Active Directory - Reset Passwords
Laptop Trouble Shooting
Must "LIKE" level 1 support and look to grow within an organization
Motivated, hungry to learn, Customer Service is KEY