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Helpdesk Analyst

King of Prussia, PA | Contract to Hire

Post Date: 09/01/2017 Areas of Expertise: Technical

CSS Tec is currently recruiting a Helpdesk Analyst in the Insurance Industry for a Contract to Hire position in King of Prussia, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed.

Requirements of the Helpdesk Analyst:

  • Must be able to be successful working in a smaller scale IT team, they have 4 people total on their IT team
  • Must have your own vehicle for minimal travel to and from the King of Prussia and Conshohocken offices
  • Excellent customer service skills, you will be supporting C-level executives
  • Great communication skills
  • Windows support experience
  • Microsoft Office 2007 experience
  • Troubleshooting experience with Microsoft and Windows
  • Active Directory - Reset Passwords
  • Laptop Trouble Shooting
  • Must "LIKE" level 1 support and look to grow within an organization
  • Motivated, hungry to learn, Customer Service is KEY

If you or someone you know is interested, please email resumes to Caitlin

Caitlin Christ
Technical Recruiter

Caitlin has been recruiting for CSS Technical Services for over three years specializing in IT Staffing. She approaches every interaction as an opportunity to exceed our candidate’s expectations.
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