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Healthcare Benefits Specialists

Plymouth Meeting, PA | Contract to Hire

Post Date: 11/03/2017 Areas of Expertise: Call Center Pay Rate: $16.00 to $17.00 / hour

Contemporary Staffing Solutions is currently recruiting Healthcare Benefits Specialist for Contract to Hire positions in Plymouth Meeting, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Healthcare Benefits Specialist:

  • Answer incoming calls/cases and respond to member benefit inquiries
  • Provide objective information to members about benefit options
  • Connect with members by phone and quickly develop a rapport to help the individual to navigate their benefit choices and options
  • Answer questions about exchange and individual plans which include reviewing plans options and costs with members
  • Review plan options for members considering individual health insurance plans and dropping COBRA continuation
  • Ensure policies and procedures are in compliance with all applicable laws and regulations, including the privacy of employee health information in compliance with federal and state laws such as the HIPAA and COBRA, Affordable Care Act, and other legislation.

Requirements of the Healthcare Benefits Specialist:

  • Healthcare experience is a huge plus 
  • Call center experience 

Alyssa Mahoney

Alyssa has been in the staffing industry for 5 years. She places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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