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Mount Laurel, NJ | Contract to Hire

Post Date: 10/30/2017 Job ID: 96400 Areas of Expertise: Call Center Pay Rate: $14.00-16.00

Contemporary Staffing Solutions is currently recruiting for a Dispatcher for Contract to Hire in Mt. Laurel, NJ.

The ideal candidate should be extremely customer service oriented and have at least 2 years experience in a high volume, fast paced call center environment.  This candidate should be able to work in a high volume, fast paced environment and thrive in this type of environment.  A strong candidate would be organized, able to multi-task, and have a strong sense of urgency.  This candidate should have general knowledge of South Jersey.

Responsibilities of the Second Shift Call Center Representative:

  • Receive a high volume of calls and record the information
  • Address problems by transmitting information and provide solutions
  • Monitor logs and maintain logs
  • Dispatch information to truck drivers for proper delivery
  • Maintain communication with truck drivers
  • Provide information to truck drivers and customers as needed
  • Other duties as assigned

Requirements of the Second Shift Call Center Representative:

  • HS Diploma is required
  • 2+ years call center experience is required, dispatching experience is a plus
  • 5+ years customer service experience
  • Must have strong knowledge of the South Jersey area
  • Must be able to work in a high volume, fast paced environment
  • Must have a strong sense of urgency and attention to detail
  • Excellent communication skills and a strong phone presence
  • Must be proficient in Microsoft Office suites

Josh Khan

Joshua has been connecting job seekers to their dream jobs for over 4 years. He has experience in recruiting for temp, temp-perm, and direct hire opportunities nationwide.
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161 Gaither Drive, Suite 210
Mt. Laurel, NJ 08054

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