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Customer Service Agent (Call Center)

Pipersville, PA | Contract to Hire

Post Date: 01/01/2018 Areas of Expertise: Office Positions Pay Rate: $15.00 to $16.00 per hour

Contemporary Staffing Solutions is currently recruiting Customer Service Agent (Call Center) for Contract to Hire positions in Pipersville, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Customer Service Agent (Call Center):

  • Enter phone orders quickly and accurately 
  • Ensure that the employees shipping address and order type is correct 
  • Check customer allowance balances and verify the information is correct 
  • Handle catalog requests and send to the appropriate person 
  • Assist customers in selecting appropriate merchandise 
  • Work with team members well and communicate with them effectively
  • Process rush and same day order requests 

Requirements of the Customer Service Agent (Call Center):

  • Excellent attention to detail 
  • Customer service skills 
  • Action-oriented 
  • Ability to learn quickly 
  • HS Diploma completed 
  • A minimum of 1-3 years' prior inbound customer service call center experience strongly preferred 

 

Alyssa Mahoney

Alyssa has been in the staffing industry for 5 years. She places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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