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Customer Serve Representative

Wilmington, DE | Temp to Hire

Post Date: 11/03/2017 Areas of Expertise: Accounting & Finance Pay Rate: $ 14/hour

Contemporary Staffing Solutions is currently seeking a Customer Service Representative for a Temp to Hire position in Wilmington,DE.

Customer Service Phone Representative - Primary responsibility is handling inbound phone calls from customers. Other responsibilities include a variety of administrative duties. The position requires good communication skills and effective people skills in general. Applicants must demonstrate a strong desire to provide exceptional customer service. Attention to detail and basic computer skills, including familiarity with a Windows based environment, are required. The position starts at $14.00 per hour.

Responsibilities for Customer Service Representative:

  • Assist customers with inquiries, account status and problem resolution
  • Answer customer questions and resolve problems
  • Process correspondence in an accurate and timely manner
  • Perform miscellaneous tasks as assigned
  • Strengthen legal and operational compliance by strictly following all company policies and procedures
  • Build organizational skills to manage resources and locate reference to maximize efficiency
  • Contribute to increasing Customer Satisfaction scores

Requirements for Customer Service Representative:

  • BA/BS degree from a U.S. accredited college
  • Enthusiastic and positive attitude
  • Customer service oriented with strong communication skills
  • Computer proficiency – MS Office software
  • Typing: 60 WPM
  • Experience in prioritizing multiple tasks and achieving goals
  • Able to quickly analyze challenging situations and provide solutions

 

 

 

 

Ashlei Randolph
Staffing Specialist

Ashlei places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.
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