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Client Services Representative

Newark, DE | Direct Hire

Post Date: 06/13/2017 Areas of Expertise: Call Center & Office Pay Rate: $35K

Contemporary Staffing Solutions is currently recruiting Client Services Representatives for Direct Hire positions in Newark, DE.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Client Services Representative:

  • Add and update customer service issues into tracking system.
  • Handle customer concerns and issues on inbound call line.
  • Assist in proper installation of all new and renewal group business.
  • Support Account Managers as needed.
  • Assist with data entry and information recording.

Requirements of the Client Services Representative:

  • Bachelor's degree preferred
  • 1-3 years' insurance experience
  • 1-3 years' customer service experience
  • Strong oral and written communication
  • Proficient in computers

Darla Nowell
Staffing Specialist

Darla has worked with CSS for over three years within the Professional Division. She has significant experience recruiting for Senior Level Accounting & Finance positions in addition to HR & Administrative positions. She is always seeking to connect top tier talent with career opportunities.
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