Communication Skills: Case managers need to talk with clients and understand their needs. You will also need to speak with others on your client's behalf, and act as an advocate for them. Good listening skills, and speaking in an understandable way and being a good communicator is crucial. • Compassion: Case managers will be working with people who are sometimes in dire situations or going through difficult transitions. Being compassionate to their situation and working with them in a positive way will help them make good forward strides. • Time-Management and Organizational Skills: Case managers have multiple clients with various needs and are in various stages of need. There is a lot of paperwork that will need to be filled out and you will be working with government officials, as well as other workers. You will need to be organized and efficient with your time. • Problem-Solving Skills: Clients are looking for someone to help them find solutions to their problems. You will need to think critically and clearly about their situations to find solutions.
Working with adults with disabilities through their job search process from start to finish. Includes enrollment and then facilitating the whole process.