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Call Center Representative

Greenville, SC | Contract to Hire

Post Date: 11/15/2017 Areas of Expertise: Call Center Pay Rate: $13.25/hr

Contemporary Staffing Solutions is currently recruiting for multiple Call Center Representatives for a Contract to Hire role in Greenville, SC.

The ideal candidate would have at least 1 years call center experience or 3 or more years experience in customer service. Customer service experience can include retail, hospitality, or food service. A strong candidate would have excellent communication skill and be extremely customer service oriented. This candidate should be comfortable working in a high volume, fast paced environment.

MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE BETWEEN THE HOURS OF 9a-9p Monday through Saturday.

Responsibilities of the Call Center Representative:
• Receive a high volume of inbound calls and respond to the customer’s needs
• Respond to telephone and written inquires regarding customer accounts
• Will assist in resolving issues immediately
• Processes customer’s email in a timely manner
• Provide a high level of customer service to each customer
• Perform other duties as assigned

Requirements of the Call Center Representative:
• HS Diploma; required
• 1+ years call center experience is preferred
• Bilingual; French/English or Spanish/English is preferred
• 2+ years customer service experience is required
• Retail, hospitality, or food service experience is preferred
• Must have excellent communication skills
• Must be customer service oriented
• Must be able to work in a high volume, fast paced environment

Josh Khan

Joshua has been connecting job seekers to their dream jobs for over 4 years. He has experience in recruiting for temp, temp-perm, and direct hire opportunities nationwide.
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