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Benefits Representative

Conshohocken, PA | Contract to Hire

Post Date: 11/06/2017 Areas of Expertise: Office Positions Pay Rate: $14.00 to $16.00 / hour

Contemporary Staffing Solutions is currently recruiting Benefits Representatives for Contract to Hire positions in Conshohocken, PA.

The ideal candidate should be an organized strong multi-tasker, who is self-motivated with great customer service skills. They should handle high stress situations with ease, and thrive in a busy environment. They should have a proven record of personal and professional achievement and able to master modern technologies as needed. A strong candidate should have the ability to function in a fast-paced, dynamic environment and an ardent desire to help a business grow.

Responsibilities of the Benefits Representative:

  • Receive and manage inbound/outbound employee/customer calls, faxes and emails
  • Interact with insurance carriers and Benefit Administrators to resolve customer issues as they occur
  • Respond to inbound request within one business day
  • Complete inbound request within 24 to 48 hours (may require coordination with Benefit Administration)
  • Complete knowledge of benefit package required
  • Perform other duties as required
  • Responsible to satisfy fulfillment for New Hires and Open Enrollment Client packets

Requirements of the Benefits Representative:

  • Second language/bi-lingual capability a plus
  • Bachelor degree or equivalent combination of education and work experience
  • Minimum of 3 years in insurance/customer service
  • Excellent verbal and written communication skills
  • COBRA regulation knowledge a plus
  • Computer skills: Thorough knowledge of Microsoft Word, Excel, Outlook and Access
  • Must be able to work 9-6 or 8-5 shifts as scheduled by manager
  • Detail oriented with good analytical and problem-solving skills
  • Good organization and time management skills

Perks:

  • Fun culture! 
  • Team goes to local gym on lunch breaks 
  • Large cafeteria on site 
  • Local to the city of Conshohocken - restaurants in walking distance 
  • Happy hours after work 

Nicole Alexopoulos
Staffing Specialist

Nicole places top talent in the accounting/finance, human resources, and office/call center areas. She has experience recruiting nationwide and assisting job seekers in their next career.

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