Contemporary Staffing is currently seeking an Account Representative for a Temp to Hire Position in Wilmington, DE.
Responsibilities of Account Representative:
• Contacting delinquent customers to request the accounts be brought current • Conduct minimal skip tracing necessary to prepare account for next level of collections • Refer uncollectable accounts to management or recovery collector • Prepare applicable paperwork as necessary (customer correspondence) • Adheres to appropriate Compliance policies and procedures
Requirements for Account Representative:
• Bachelor’s degree, BA/BS preferred with collections experience • Strong phone and customer service skills • Strong communication and negotiation skills • Typing 55 wpm • Proficiency in MS Office, Windows
Critical Sub-competencies: Communication, Customer Orientation, Ethics and Integrity, Interpersonal Skills, Planning and Organization, Respecting Diversity, Teamwork, and Technical Skills
Work Schedule • Monday through Thursday: 2 shifts 11am – 8pm; 2 shifts 8am – 5pm Friday: 8 AM – 5 PM • Two Saturdays per month: 8 AM – 12 PM • Must be flexible, schedule may change with business needs
Darla has worked with CSS for over three years within the Professional Division. She has significant experience recruiting for Senior Level Accounting & Finance positions in addition to HR & Administrative positions. She is always seeking to connect top tier talent with career opportunities.